work home health, boss doesn't know doing a good job?

[IHeartPeds87]

Okay, here's a little background : I work for a home health care agency. I'm new to this job.

At the very beginning of this position, my boss expressed that she was a little frustrated because I had called her to check in on a patient that didn't need to be checked on. I learned from the incident, and learned when it would be appropriate to call her and when I could just deal with the situation best I could.

Since then, things have been going really well. The client's family loves me, and has told me repeatedly that they are at ease when I'm working. The client lives in an assisted living facility, and staff members not related to my agency have come up to me and told me how good of a caregiver I am. They have even told the family this. One of the staff members even asked me for my boss's number to call my boss and tell them how good of a caregiver I was.

Well, I don't think that the staff member ever made the call. The client recently passed away, so I have no reason to go back to the assisted living place.

I love my job, and miss the client dearly. From a professional stand point, I want my boss to know how good I've been doing! Is there any way you can think of to pass this on?

Why is it that only the bad stuff reaches their ears!

[caliotter3]

Have you heard the saying, "No news is good news?" Wait until the first time you think everything is peachy keen, then you get a call from the office where they tell you the client has called them and asked that you not return. Out of the blue. Expect that in home health, it is job today, maybe job tomorrow. That is why one should be ready to go without a paycheck until they get a new case, and why one should be signed on with at least two agencies. You never know when the client or agency will blindside you. It is an expected aspect of home health. After all, it is the client's home and they get to choose who has access to their home.

[SummerGarden, BSN, MSN, RN]

well, i don't think that the staff member ever made the call. the client recently passed away, so i have no reason to go back to the assisted living place.

i love my job, and miss the client dearly. from a professional stand point, i want my boss to know how good i've been doing! is there any way you can think of to pass this on?

why is it that only the bad stuff reaches their ears!

sadly, many mangers do not know how to manage human beings. the bad ones only know how to get frustrated at putting out fires he/she could have prevented! this includes finding fault in subordinates rather then playing up strengths that can lead to many positive outcomes.

if i were in your shoes, i would clarify with my boss the measures of performance to ensure that there are fair ways that i can prove that i am meeting expectations. in addition, i would act more like a sales person of customer service. when you are a private contractor or working alone a lot, customer service is a big deal. therefore, go back to that staff member and ask if he/she can act as a reference. also, see if you can use the contact information of the family as references for your boss too. gl!