What to do? Very likely family using, selling, etc pt's meds

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What do you do when you highly suspect a family member is either selling, taking, or both a pt's medication? I have addressed this with my supervisor, but all I get is the run around. Long story short for you all. Have had pt for approx 3 months. Perform med check q weekly to week and a half.

Approximately 2 weeks ago, discovered an empty bottle of oxycodone 30 mgs 3X daily. Said to pt, "Oxycodone? I didn't know you were on oxycodone. Where did this come from?" With a blank stare into space, he said, "I don't know." I said, "You don't know." He said, "No, I don't know." This script was filled not too long ago. All of his meds are always in his lock box. So, all of a sudden out-of-the-blue, there is this empty bottle of this med.

His other nurse who works for a different agency said he has to go in monthly to get this script refilled. This nurse also told me that it is known to her that this family is known to be into drugs.

I have called his MD, but have yet to get a call back. He is on morphine sulfate as well. If I ask the doctor to do a urine drug screen will this detect if he takes the oxy or not? Some of his med counts are off as well. I highly suspect his son is the one doing this and that the pt may be aware of it. What should I do?

Thank you,

NurseG

The police are a viable agency to report to in terms of mandatory reporting. Nobody is required to solve crimes, only to report what they have witnessed or other circumstances. The police act accordingly and the person reporting has fulfilled their obligation to report. The situation is less likely to be swept under the rug when more than one agency is made aware and the person doing the reporting has that much more proof that they did, in fact, report.

APS will contact the cops. I would only contact the cops if you really know something for sure or if something happened to you. APS will handle it from there.

Tell the supervisor that the doctor is involved and you are waiting to see what's next. They may not return your call for an elevated BP reading but they are usually good with abuse/neglect situations. If your patient had a vs outside of parameters or was experiencing a side effect of a drug you would have called the doctor first.

Next time, and there will be something like patient being physically abused by a cg or financially abused call the doctor and get the MSW ordered if it's safe to go back to the home. Then, tell the agency. The agency has to go with the flow at that point. MSWs are really good with what they do. Let your team member on the field!

Now sometimes if it is a physically abusive situation, I've been calm. Told the family member that the BP is high enough to call EMS. If I can't tell the dispatcher the reason I'm really calling, I have it written on the sheet where I've been recording the "elevated" BP readings.

When they arrIve, show them the BPs you've taken and point out your note re: abuse.

Just do something! Don't ignore. Remember, that could be you in a few years.

His other nurse who works for a different agency said he has to go in monthly to get this script refilled. This nurse also told me that it is known to her that this family is known to be into drugs.

Ditto to what everyone else said about the drugs. Another question that pops out at me is that there are 2 nurses from 2 different agencies in the home. Duplication of services? What are the payor sources for each nurse and what services are each providing? That is a big red flag. In our state, this doesn't happen unless one nurse is providing Respite services and the other PA. Just curious about this.

Kyasi

I have worked on cases where two agencies were involved. It occurred when one agency was unable to cover all of the hours that were authorized so another agency was brought in so that the client had enough nurses. In one of the cases the family was fed up with not enough nurses so they were moving their case to the second agency. The second agency attempted to hire the nurses who were with the first agency so that they would have enough nurses on the case so that the first agency could be shoved off the case. There was no duplication of services. As a matter of fact, when one of the nurses would show up late for work, the nurse who had to wait around for her to show up was prevented from claiming that time for pay purposes, "because two nurses (agencies), can't get paid for the same time". The agency management refused to talk with each other. I was the dumbass nurse who lost pay because my agency would not stick up for me and claim the time that the other nurses were robbing from me.

@Caliotter3- I have heard of this. We have been asked several times to 'share' a client but refused. We had enough staff to cover the case without another agencies help and we got the cases instead.

Regarding whether to notify your supervisor about what you are doing... Don't you have a chain of command in your agency? We have a grievance policy. If the immediate supervisor (me) doesn't handle the situation to someones satisfaction (and that goes for clients, field staff, and my office staff) then they can go to our Branch manager. If there is still a problem, then it goes on up to the VP or District manager.

Before I took the position I have, I was a Nurse Case Manager for my agency. My supervisor (who was a dingbat) asked me to do admit a patient that I knew didn't meet our criteria. I told her this and she said to do it anyway. After much discussion and getting nowhere with her, I told her that I did not agree with her, and that as soon as I left the office, I'd be following the chain of command and going over her head to the Branch Manager. Long story short, she is gone, I'm still there and I have her job. She did make my life miserable until she was fired but moral of the story is always, always do what you know is right. If there is a chain of command, follow it. It is actually there for your protection. If you go to the top, and do not get satisfaction, then you are definitely working for the wrong agency!

Kyasi

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