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On admission I ask who is the family spokesperson and I hand them a business card for our unit. I say we can only have one family contact who can share information with the rest of the family to prevent any misunderstandings.
I tell the family that your family spokesperson can ask for those test results from the MD.
I do not give any info to the nurses, nurse wannabees, nursing students NPs etc. No way. It snowballs into having multiple family members making constant phone calls demanding to know every test result. I do not have time for that. Most of all, the pt and his spokesperson have a right to privacy with protected health information.
I had two physicians and a med student as family members at the bedside. I was very sorry that I shared an ABG result , HUGE mistake, they then wanted to take over and manage the pt and even tried to give me orders even though they were not on staff and were from out of state.
In the am the intensivist transferred that unfortunate pt to a Level one hospital at 0705 mainly because they family was so out of control with their attempts to run the show.
I have learned the hard way to have "medical professionals" write down their questions and present them to the intensivist.
I had two physicians and a med student as family members at the bedside. I was very sorry that I shared an ABG result , HUGE mistake, they then wanted to take over and manage the pt and even tried to give me orders even though they were not on staff and were from out of state.
In the am the intensivist transferred that unfortunate pt to a Level one hospital at 0705 mainly because they family was so out of control with their attempts to run the show.
I have learned the hard way to have "medical professionals" write down their questions and present them to the intensivist.
Was the patient able to make their own decisions?
Exactly. One ER physician, one was an Internist, one a medical student. I see where you are going with this. As surrogate decision makers they had a legal standing to request protected health information.
I had the intensivist speak to them two or three times during the night for various reasons. They were understandably very emotional. I can not say more in a public forum. In retrospect I should have put them in contact with the physician for all of their questions.
neurontin
76 Posts
Is it allowed to share some details such as increased PTT, decrease creatinine with the family?
if the family is a ACNP herself, worrying her mother to death, what would you do? Especially, after her mother being treated badly and now the pt is getting worse and incubated.