Warning.....Visitor Vent!

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Every once in a while you get a visitor that makes you want to scream an bang your head on the wall. I work in a very small LDRP unit, where we know all our patients rather well. Anyway, a couple showed up to see our only mom and asked to see John & Jane Doe. The problem is John & Jane are not married and Doe is not her last name. They were told, we don't have anyone by that name are you sure of the name. They got huffy and had to think for a minute of Jane's real last name. After they were able to recall the name the women rolled her eyes and said "What do you want our fingerprints too?!" :angryfire This kind of thing drives me crazy! Why the attitude?

Along the same line, it also drive me bonkers when someone calls to the nurse's desk asking for the S.O. by first name only and then gets huffy when we aren't sure who he belongs to!:nono: We are supposed to know every boyfriend, bestfriend, and monkey's uncle's names so we can just direct the call without an inquisition!:uhoh3:

Ok...end of rant. Thanks for letting me vent! :chuckle

Specializes in 5 yrs OR, ASU Pre-Op 2 yr. ER.

I used to reply "If someone did, i have no idea who it was or where to begin telling you totry next"

I'm just a lowly student now, but this reminds me when I used to work for a law enforcement agency. People would come in to have their cars inspected, and we'd ask for a driver's license. Some of them would get really huffy, asking why we needed their license to check the car. I would look at them and as sweetly as I could say, "Now, I know you wouldn't drive here without your driver's license!"

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