we are seeing an increase in violence in our ed. we are a 450 bed tertiary medical center in maine where this has not been a problem. the administration says that they care, but nothing seems to be getting done. we have had some injuries, 2 requiring surgery. what protocols do you have in place? are there ways to file complaints to have them heard? we have a union, but few are reluctant to file a grievance with them. i want to know how to broach this to make a statement and make the administration know that this will not be tolerated.
