venting about scheduling...

June 21st I got my ATT, Sat there and looked at the dates available and chose July 5th. I thought well everyone says to do something fun and relaxing the day before the exam and figured it was perfect. I hit send and double checked that it showed up under appointments. Later that afternoon I got a email from google saying my account had been disabled due to fraud, it only took me 5 min to clear it up but I had not received ANY e-mails for that day.

Fast forward, I woke up this morning feeling as ready as I will ever be for the test, went online to triple check the date and it said there were no exams scheduled. I FREAKED out. I called the testing center, they confirmed that I was not scheduled and only offered me the number to pearsonvue to schedule it. The CS rep could not explain why I was no longer scheduled, tried to tell me that it was my fault that I had not pressed confirm. Could not offer me a date till the 12th. I had to ask if there were anything sooner, then he finally offered me Sat morning 8am. I am NOT a morning person... He could not offer me any reassurance that this would not happen again because he could not admit that there was a chance the glitch was on there side...

long story short, TRIPPLE check that you are scheduled, the CS reps are NOT helpful in any way.