Tips for dealing with CA BRN?

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Hi everyone,

I am having some issues with getting my approval from the California BRN. Here's some info:

-Submitted application for licensure by exam on April 27th; paid for the application May 1st; transcripts sent on May 25th

-Registered for Pearson VUE on June 1st

-Handful of classmates start receiving ATTs on June 1st (we ALL submitted our applications at the same time, same day, while we were all together with our administrator at school)

-As of today, July 17th, 32 out of 40 students in my cohort have tested, and only 1 other person to my knowledge has not received their approval

-I have called the BRN repeatedly and have been told there is nothing wrong with my application, and was told as of last Monday, July 10, that an evaluator has it

-I called again today to be told that although the evaluator has it, I should expect to wait another 2-3 weeks, summing up to about a potential 14 week wait (expected processing timeframe is 10-12 weeks)

I completely understand that the CA BRN gets swamped and they are understaffed. However, I feel like it is very odd that a good chunk of my classmates received ATTs within 1 week of transcripts being sent (although we completed the applications at the same time). I was also told by my administrator and one of the BRN staff members that one evaluator should be handling one whole cohort (I guess before students from different schools were all spread out).

Every time I call, I am told to observe the processing times posted online (currently April 16-30), but when I try to bring up the fact that my classmates were process WAY ahead of the processing schedule (back when the times read April 1-15), I get laughed at or hung up on, with claims that they don't believe that my classmates received their ATTs so quickly or that they cannot discuss anyone else's application.

Overall, I am asking if anyone has any tips or advice for dealing with this issue? I live relatively close to Sacramento and have contemplated making the drive to their office, but I feel that I will only get the same information and will have wasted gas and time. Any help would be much appreciated!

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Any luck? I'm in a similar situation and contemplating driving from San Diego

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Specializes in Med-Surg/Telemetry.

I am in virtually the same situation. Submitted full app online May 15th. Received letter requesting that I resubmit fingerprints. 2nd Livescan sent May 30th. I made a complaint to DCA via email and got the same response: They are currently processing applications that were received between April 16-30. It takes 10-12 weeks to get an initial evaluation.

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Hi! So what I ended up doing was contacting a state assembly worker. I found that one person on this website would post about how she contacted her state assembly person and that got things moving. So I decided to do just that and actually got help! Within a day, I was finally contacted by the BRN and was told that my school had never sent my transcripts (no one at the BRN had EVER told me they didn't have my transcripts). It took about a week and a half of facilitating communication between my school and the BRN before I finally was able to get my transcript uploaded and sent. That same day, I was finally approved by the BRN and two days later I got my ATT. I tested Saturday and found out today that I passed.

So in short, I would recommend contacting a state assembly person or their staff and see if they can help. Without the help I got, I am sure that I would still be sitting around waiting for an approval that would never come!

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I contacted my assembly woman as well and they were quick to help and quite familiar with the BRN. I actually drove up to Sacramento from San Diego yesterday and was told they would finally process my application that day. I'm still awaiting my ATT but hopefully soon...

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I'm so sorry you had to make that drive! You should get your ATT by today if it's true that they processed the application yesterday. Mine came at like 10 PM on a Thursday so be on the look out and definitely try and call the BRN tomorrow if it doesn't come. One thing you can also do is online chat with someone from Pearson and they can tell you if they have received the approval yet. Even after they get the approval it can take up to 48 hours to generate the ATT.

Good luck and keep us posted!

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Thank you for your help :) the BRN sent my approval to Pearson yesterday and I'm waiting for my att email still. Pearson was no help but it's ok. I have a new grad position starting Tuesday so this is cutting it really close í ½í¸³

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(Sorry for the long post) I just wanted to share my experience with the CA BON for anyone else who may be dealing with similar issues!

I Applied with the CA BON on 05/16/17 and had already made sure all of my transcripts, fees and fingerprints had been sent as well. Since their website said the processing times for "Licensure by Examination" was 10-12 weeks I figured I had a while to wait. I kept checking the website each week to see what applications they were currently processing. One week the dates they were processing were "May 1-15" and when I checked back the following week they were processing "June 1-15". I waited a few days thinking that I would hear soon since the website said they had passed my application but nothing came. I checked with Pearson Vue and they said they still hadn't received my eligibility from the CA BON. I had the hardest time getting through to someone on the phone and I always got the automated message that said something like "We are currently experiencing a higher than normal call volume, please try again later" and it would hang up on me. After reading about a trick to get a hold of someone, I called early in the morning and pressed "0" which isn't an option listed but it finally put me through to someone. When I explained my situation they checked on my application and said "I'm so sorry, your application must have SLIPPED THROUGH THE CRACKS SOMEHOW, it's a good thing you called"

Long story short, once I finally got through to someone they were able to help me get my application going and I got my ATT relatively soon after. The CA BON is very difficult to deal with but I would just keep trying to get a hold of them. I understand they they are busy and understaffed but if I hadn't gotten through to them that day, who knows how much longer I would've waited. Good luck to everyone registering for the NCLEX! I took it yesterday finally and now it's a waiting game for the results!

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On 8/1/2017 at 10:30 AM, jjfab189 said:

Hi! So what I ended up doing was contacting a state assembly worker. I found that one person on this website would post about how she contacted her state assembly person and that got things moving. So I decided to do just that and actually got help! Within a day, I was finally contacted by the BRN and was told that my school had never sent my transcripts (no one at the BRN had EVER told me they didn't have my transcripts). It took about a week and a half of facilitating communication between my school and the BRN before I finally was able to get my transcript uploaded and sent. That same day, I was finally approved by the BRN and two days later I got my ATT. I tested Saturday and found out today that I passed.

So in short, I would recommend contacting a state assembly person or their staff and see if they can help. Without the help I got, I am sure that I would still be sitting around waiting for an approval that would never come!

Hi, how do you go about doing this? What did you search to find their contact info? Is there one specific person for the state of CA?

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