There's a Mousetrap In My Med Cart

As some classmates in our RN nursing program gathered around in a small group this morning, I sided up and listened to a story that quickly carried me back in time when I was a newly licensed practical nurse (LPN) just learning how to manage my time as I passed the early morning medications. Specialties Geriatric Article

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The law requires that all meds be given within one hour before or after the medicines are due, and this often creates a lot of stress for busy nurses. For instance, the 8 a.m. meds can be started at 7 a.m., and the med pass, for however many patients you are assigned to, must all be given by 9 a.m., or the facility you work for is out of compliance with state regulations and subject to censure.

Many of my classmates have recently gotten their LPN license and are now RN students. They have not had experience with passing medications or time to learn some tricks of the trade that come with years of 'working the med cart'.

The story this morning was told with tears streaming down my classmate's face that expressed more than words could ever tell of how disappointed she was, as a student nurse, to have not completed the assigned task of giving meds to her 17 patients in the two-hour window of time.

Ah yes. I had to turn away as I could not keep my eyes from swimming with empathy while my heart filled with understanding.

Her story will be repeated every day by many nurses, especially LPN's.

I call it, "A Mousetrap in My Med Cart".

My fingers are burning to tell this story in hopes that other nurses will feel better knowing that many of us have felt the pressure of that ticking mousetrap in our carts!

...Wishing the tired, sleepy, night nurse would hurry it along, I heard report on my patients just like I did at the start of every shift at the nursing home where I worked 7 a.m. to 7 p.m. three days a week.

There was a new admission in Room 5. The patient in Room 10 had fallen during the night and would need vital signs and neuro checks every two hours. Room 11 had ants crawling along the window that would need spraying today. There was a new patient in Room 13 who wanted pain pills more often than she had them ordered.

Time was ticking, and I knew the mousetrap of time would be set in my med cart on the dot at 8 a.m. I wanted to have my blood pressures taken before I started my med pass. I hoped I would have time for a quick check on each of my patients by then too.

As I prepared my cart and checked for supplies, a tiny little mouse scampered beside me when I ran to answer the phone from an impatient doctor who wanted to leave orders 'with the medicine nurse'. ...At least the patient in Room 13 could have her pain pills more often now.

I had 19 patients this morning, and the first patient had to be wakened from a sound sleep.

"Why do they wake you up to give you sleeping pills?' she grumbled.

"I need my pills crushed in applesauce," she said in a more agitated voice as she almost threw the pills back at me.

Back at the med cart, I was somewhat confused because two of the meds were enteric coated, meaning they should not be crushed. I wondered what the other nurses were doing about that. Maybe I could convince her to swallow them whole if I did some patient teaching about enteric-coated pills.

In the next room, my patient was sound asleep, but I did not have to disturb him because he had a gastric tube (G-tube) and was on constant tube feeding. My problem was that his powdered medication would not dissolve in water! I stirred and stirred. I added warm water. Maybe it would dissolve while I did a placement and residual check of the tube. But no, the powder continued to float on the top of the water. Finally, I just poured the mixture into the tube syringe - and it promptly clogged up!

Just then his wife stirred from her sleep in the chair and said, "You have to mix it with hot water first." Why hadn't someone just written that on the medication record? Now I had to spend several precious mousetrap-ticking minutes unclogging the G-tube!

"Please help me to the bathroom. I'm going to mess this bed if I don't get to the bathroom," my next patient begged.

By law, the medication nurse isn't supposed to be helping patients to the bathroom while passing meds. But tell that to someone who's holding the back of their gown and slipping off the edge of the bed. I turned on the call light and felt that mouse getting bigger as it ran down the call light string toward my fingers.

Due to a sleepy, slow-voiced, night nurse who took 45-minutes to give report, I hadn't had time to check any blood pressures, and my next patient had a medication that was certain to lower his blood pressure very effectively and quickly. I would not give this med without checking to see if his blood pressure was already low.

Shucks. It was 80/40. Too low for the medication. Too late, I realized I had put this pill in with his other meds, and now I had to figure out which one it was AND make a place to chart the low blood pressure because no one had done it before now. I also had to chart why I didn't give the medication. And, I had to do another patient teaching about this medication to the patient when he got upset because I held the med.

Already it was almost 9 a.m. and the mousetrap in my med cart was rattling around every time I opened a drawer. I could smell the sweet cheesy odor on the trap, and I could feel the mouse allusively nearby!

Patient seven had more pills than Carter has liver pills - as we like to say about patients who take more than 10 pills at one time. This one had 20 pills that had to be laboriously checked and rechecked against the medication record. I put a dot on each space on the med record to indicate each pill had been accounted for. I would put my initial in each space after I gave the meds. I hurried into the room almost tripping on the fast-moving mouse as it ran ahead of me and dashed under the bed.

"Now what are these for?" asked my patient as she dumped the pulls onto the sheet for a re-count and explanation. Several small white pills slipped silently to the floor and rolled out of sight under the bed.

Do I chance getting bit by the hungry mouse as I get on my hands and knees and peer into the darkness? All I see are two beady eyes reminding me that the trap is still set. If I don't find the pills and discard them, housekeeping will report the pills to the supervisor, and she will be sure to match them against who was suppose to have given them. I brave the mouse and return to the cart for new pills.

A half-hour later, in Room 14, my patient is asleep on his left side with a pillow stuffed against his back for support. There is a trocantor pillow strapped between his knees - a sure sign of a recent hip surgery. I cannot turn him by myself. We need to use the log-roll method of turning to prevent injury to his new metal hip.

Locking the med cart, closing all the med books, and covering any evidence of confidential patient information open to public view, I kick at the imaginary mouse under the cart.

"I know what time it is, but you won't get the best of me. I'll conquer you yet!" I hiss as I hurry down the hall to find help with my patient.

I'm quite aware that the medication is a simple stool softener than could be given at noon when the patient is up in his chair for therapy, but someone put it down as an 8 a.m. med because it's given once a day. I could skip it and no one would know - except I would know!

Twenty minutes later the patient is positioned up in bed, the pill is given, and I can move on to patient number 15 (of 19).

The clock says it's 10:00, and I have no more time to finish passing my meds, and still be in compliance. The second hand of the clock looks suspiciously like the long, brown tail of a mouse!

Biting my lower lip to stop the quiver and pushing back tears filling the corner of my eyes, I collect the meds for my next patient.

"I asked for a pain pill 45 minutes ago! Why can't anybody do anything around here? I called my doctor, and he said he gave you new orders for my pain pills. I want the number for your administrator!"

"I'm so sorry you had to wait. I know you must be in a lot of pain. I'll get your pain pills right now. In fact, the doctor said you could have two. Would you like me to bring both pills?" I reply in the most tender voice possible, although in a bit of a quandary because I can't remember my patient's name at the moment.

"No. I'll take one now and take the other one later if I need it," replies the patient who is unaware that the request will would require another clarifying order from the doctor, because he ordered two pain pills to be given every four hours.

I'm sure I hear a nest full of squeaking baby mice under her bed as I hurry back to my cart to sign out one narcotic pill.

My last room has two little ladies who are comparing notes on their care.

"I'm suppose to take my meds with food," one says to the other. "And I had breakfast hours ago."

"I take three different kind of eye drops five-minutes apart," adds the other patient as I walk through the door.

I turn back to find some crackers and milk at the nurses station.

After delivering the meds with food, I search frantically through the half dozen drawers in the med cart for the eye drops. I feel faint and nauseated. It's almost 11 a.m. and that mouse is still dodging my every step and getting bigger by the minute! I've been up since 4 a.m. with nothing to eat or drink so far this morning. The prescribed eye drops are nowhere to be found! I strongly suspect that the night nurse put them in her pocket and didn't check her uniform before she went to bed for the day.

I circle my initials in the space for the missing eye drops and wonder what I'm going to write as my reason for not giving the meds. And, I wonder how my patient will react when I tell her that I can't give them now.

It's almost time to start noon meds, and I've just finished morning meds - some of which are the same! Do I give them again?

It looks like the hall is becoming darker as it seems to fill with monster-sized marching rats, but it's only my supervisor who asks how it's going and offers an encouraging smile and a snack for my break.

I wait for her comments that I'm out of compliance or that I will have to do better if I'm going to work this hall. But instead, she carries a steaming cup of hot coffee hand in one hand and offers me one my most favorite dark chocolate candy bars with the other.

"May I borrow your keys to the med cart?" she asks with some mischief in her voice. "I have some mousetraps to remove."

I would remind my classmates and myself, as new RN's and possible supervisor of LPN's,... May we always remember to remove the mousetraps.

In my state, NO nurses are required to be on staff in assisted living facilities. Some of the better chains have LVN meds nurses but the majority do not. Caregivers (not even CNA's) are allowed to pass meds after an 8-hour training class; that's the NEW requirement. A "med tech" may be expected to pass meds for as many as 60 residents, many with dementia or on hospice, none of whom wear ID's. The corporate offices think the med error rate is low because not many are reported. That's because they don't know they're making them!!! They don't have the background to understand what they're doing. I went into such a situation as an Assisted Living Supervisor (the only nurse) and found lots of errors, many very serious. I was fired because they said there were more med errors after my arrival than before. I was following regulations by reporting and correcting them! But administration would rather not know about mistakes; ignorance, to them, is truly bliss. Our seniors deserve better than this. If you have a relative being placed in an ALF, ask who gives the meds. It could be a matter of life and death...

I love your post. Such a typical med pass - when I'm finally done with the med pass and all the issues (assuming no one has fell - oh well there's always some kind of A&I to be done for sure) then contact the doc with all the current issues and orders of course. I sit down to finally chart and do orders - then, the family's line up with their issues (or non-issues) and resident's enter the line as well "I need my medication" (the one they already received and asked for 6x) - oh gosh, must be pleasant and accomodating to all needs - BUT make sure you punch out on time and finish all your paperwork!... Thanks - it's nice to see I'm not alone!

:yeah: What a great article! I printed it out to post at work. Everyone can identify with you. Hang in there, I've been a nurse for 35 years, it doesn't get better. But, you make a difference in each life every day!:saint:
Specializes in Sub-Acute, SNF,ICU,AL,Triage, Cardiac.

My gut reactions to your post: 1) agree with person who stated your true calling could be writing (which I believe is mine as well, but life happens:), 2) my hair stood up and my stomach was churning in response to the unpleasant familiarity of the situation you explained - although long past, once one experiences what you have described, the nervous system does not forget! I have been a nurse for close to 20 years of which 17 are in ltc, short-term sub-acute, hospital based snfs as a don, nurse manager, nurse consultant, dsd, qi director, and all of the other hats possible, including charge nurse, med nurse, treatment nurse, iv nurse, etc. Etc.

What a great way to bring to light issues still faced by many nurses in the ltc and elder care arena (and some acute care units as well) too many patients, too many meds, patients getting sicker, and some unrealistic expectations, not enough nurses, not enough help, not enough tools and time to succeed! I have continued to do what I do because I know I make a difference. "Never underestimate the difference you can make," quint studer.

My current favorite thing to say is, "I believe there are enough of us who care about what we do as healthcare providers, who truly believe that by teaming together we can make a difference in the lives of the people we touch, such that we can work through the challenges we face today and influence, coach and mentor those under our wing." however, in order to impact systems and make some practical changes, here is what I would suggest if you have not already tried these steps (these are directed to those especially new to ltc regulations, etc., or those who are simply looking to vent, as well as those looking for some practical suggestions).

- Follow your chain of command - ask to meet with your supervisor or don, go as a team if you feel there is more accomplished with more people involved. You may say, "What if the problem is the don? Or you have already approached the don and nothing changed?" ask for another meeting again, but in this meeting, present your concerns in this suggested format:

State "We have discussed these concerns before, but we feel there has been no change" (be specific - avoid generalizations). Proceed to say, "We would like to follow our chain of command to resolve these concerns." (be prepared to provide suggestions/solutions to the concerns you bring forward). Then state, we are documenting this meeting and we would like to either formulate a plan with you with a goal date, or meet with us again on a future date to present us with workable solutions". Set your goals and timelines. Then be clear that since you are following your chain of command, that if certain goals are not met, or you feel you are not being heard, you will go up the chain of command following usually facility protocol. Continue to document with follow-up meetings and refer back to your notes as needed.

An investigative body (be it regulatory, quality, corporate, legal) will usually ask these things when something happens, "Did you follow your chain of command? If not, why?" by failing to take advantage of the chain of command process, you may be placing yourself in a disadvantageous position, and may even be treated as part of the problem, whatever it may be.

This above process only addresses things not considered to be emergent, urgent, or a threat to the safety of the patient. Remember, patient's safety comes first.

- When you are working on solutions as a team, involve as many people as possible - develop some quality action teams within the workgroups (2-4 people mini-committees) to be champions (leaders of the solution)

- Consider the split time for med passes as another writer suggested. Increased staffing is not always an option especially with the nursing shortage. Some facilities I worked in split the big halls into 2 for physician order writing/times actually in mars based on room#s (am meds are 0800 for 1 group and the rest of the med pass times are adjusted to this time schedule, and the other group starts at 0900)

- Work with your pharmacist and physicians ideally upon admission (or within 72 hours) to review duplicate therapies, combining some bids into single dosing when it doesn't impact the clinical effect, moving non-significant meds to noon for the daily meds (such as multivitamins), studying the necessity of each single medication being given. We are not doctors and cannot prescribe, add or d/c medications. However, a consulting pharmacist usually has tools that nurses can use to help streamline meds and reduce unnecessary medications. Call your pharmacist for those!

- Consider putting your insulins/hypgolycemics on a separate medication sheet on a different color (we have used pink - for diabetes in some facilities). So, at the beginning of your pass, you can quickly leaf through the pink sheets and id your insulins prior to the beginning of the rest of the routine med pass.

- We all know we have residents who have highly individualized needs/requests - for the known ones, one of the tricks we used was a medication pass instruction page, or an alert page in front of each resident's medication profile, so in case someone forgot to give you specific instructions or some tricks of the trade on specific residents/meds/etc. - you can actually look at it as you are flipping to the medication sheets

- Gather the assistance of team members to keep medication passes as uninterrupted as possible - easier said than done at times. But go back to following the chain of command, one of the things you will have to ask for is administrative support of reduced interruptions, additional assistance from non-technical staff (presence) while you are conducting your heavier medication pass (unless urgent, try to have them take messages).

- Institute bedside rounding - will be tough at first especially with bigger facilities, but will pay off in the long run. If you have too many patients (this is subjective since levels of care differ, and acuity differs), at least do the bedside hand-off on your priority patients (new admissions, change of condition, post fall), so as you are reporting off, you are eyeballing the patient.

- Engage your don and administrative team to problem solve with you, what systems need to be put in place. The medication pass is not all that you do. However, it does take up more than half of your day's work, so any other duties and responsibilities will appear minor when you have a horrible and never-ending medication pass.

- If some of the tactics do not work right away, ask for the manager team to shadow a licensed nurse for the entire shift strictly for observation (an assist of course) of how your day goes.

I hope and pray that through venues such as this, we can continue to grow as a profession, nurture each other, and prepare each other to deal with the challenges we are yet to face in the future. More power to you all!

Specializes in I've done it all!! I exceed expectations.

Dear EXPLTCRN

Thanks so much for taking time to post such an enlightening article in response to my story. I'm printing it out for when I'm the "Manager" RN and can put this to very good use where it will make a difference.

Keep up the good work - and writing!

The story of my life. Thank you for sharing!

Med passes were one of the reasons I took a break from nursing..

Great article ?

i love your article. i can relate to it. i'm a new night shift nurse & med pass is a struggle for me. i am responsible for 50 patients, half of them gets either a pill or glucose scan or both during the morning. it was my first day on the job and it took me more than 2 hours to do the med pass, i started 4.30am. one resident needed monitoring & i had a hard time to some GTubes. Some residents gets crushed pill/whole pill in apple sauce or pudding. And one resident would not take the pill because i am nice to her room mate while giving meds. to make the story short i had so many adjustments to make while doing the med pass. and the incoming nurse with a irritable look from her face told the other nurse that i should not be in charge during the shift, that i should start somewhere else because i am terrible. that she can not take it because i am so late. i didn't do my report with them yet at 7.15 because i am still struggling with the med pass. i really wanna cry but i need to move on to be finished. my hands are shaking because of the pressure that i feel from her but i need to make sure that i do my job with no error. i don't know if she intends to make it loud so i can hear it or its just her voice. i also hear her saying " oh no, she's only in room X." then ask me, "how many residents do you still need to do?" that adds up to the pressure that i want to let go. i really wanna cry that moment. i just told myself i need to be strong. until now i can't forget the look from her face & what she said. i just pray that my situation will get better. Thanks to your article. Now i know im not alone.

Specializes in Respiratory.

It brings back memories of when I used to give medicines to 24 patients. It's not an easy job with patients needing mouthwashes after certain inhalers, tablets needing crushing etc etc. It is hard work with all the problems you come across too, e.g. breaking off to answer the phone, taking desperate patients to the toilet, the list goes on.

Where I work now patients have their own individual medicine chest, so you just give the mediction to the patients you are looking after in that shift. It is also easier because you are not looking through piles of tablets for what you want.

In my 30 odd years of nursing I haven't seen many changes that actually make our life easier as the amount of paper work to do now is phenominal, but this is actually one change for the better!

Quote
"They need to be shot!"

Sorry no time for shots...continue with the med pass....

Don't even have time for shots... ?

"Signed under duress. Med passes done outside the open window causes included a patient who had fallen and who required fall protocol procedures as well as the requirement to care for the Charge Nurse who exhibited symptoms of cardiac distress. No assistance was given even to me even though I notified heard nurse of the impending problem."

Very original, I work PT at an AL facility and in addition to passing meds, I have to answer the phone from 7-9 am, which is not an easy task and a task that I've spoken to mgmt about it not being safe. Additionally, i've got residents who you have to go searching for once they've left dining room, or residents who decide to get dressed at 6 am and just go for a walk, then there's the odd resident who falls and needs assistance immediately. With all the distraction going on there's no way 34 residents can all get their meds within this timed window.

Specializes in Geriatrics/Pediatrics/Hospice.

I love this story, it houses so many memories for me. The gauntlets never cease, you only become more used to them as you learn to adapt and come up with a workable compliant med-pass. I especially enjoyed the detail expressed on how much has to be done in so little time, and can only add that there is a social aspect thrown in with the blood pressures, neuro-checks, residual checks, etc. The very reason I start each day with prayer. Be blessed!