Showing your respect to the Deaf patient

Nurses General Nursing

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Hello, members of Allnurses.com. I'm posting to educate willing nurses about Deaf culture and how you, as a nurse, can deliver culturally sensitive care to the Deaf and deaf patient.

Let me begin by clarifying the most widely misconstrued understanding of deafness. There are two types of of hearing impaired patients, they are either deaf or Deaf. Let me define each for you.

deaf--An inability to hear or comprehend sound.

Deaf--A historic cultural heritage that has long fought battle after battle to be seen as equally intelligent as the hearing population.

From this point onward we understand that Deaf is a cultural heritage while deaf is the inability to hear. It is important that you do not confuse the two and place the capital 'D' where it is due. Not capitalizing the 'D' when referring to a member of the Deaf culture in writing is considered rude and disrespectful. As a nurse, I would expect you hold on to the professionalism of being a culturally sensitive licensed health care provider.

Further clarification is needed when it comes to sign language, English sign language, and American Sign Language. Let me again elucidate the differences.

Sign language--A mixture of body language and hand gestures used to communicate in a nonverbal, incoherent manner. Sign language is not a language in itself, but is used by unschooled deaf children and their parents, especially in older days.

English sign language--A form of sign language used to teach American Deaf children the English grammar and principles of the English language in American schools for the deaf.

American Sign Language (ASL)--A recognized and coherent language used especially in the United States and Canada by the Deaf community and those who wish to communicate with them. ASL has its own rules of grammar that are quite similar to French Sign Language, which it was built off of.

At this stage we can now distinct the three forms of sign languages used in the United States and hopefully apply them to the right Deaf or deaf patient.

Now I feel it's the right time to discuss how a nurse can properly care for a deaf patient while showing respect to his or her culture. Let's begin by placing emphasis on how important it is to make sure your patient can comprehend your words. If your patient cannot understand what you are saying, you are wasting both his and your time. If you know that a patient is deaf or Deaf, it is in your role to make sure an ASL or Esl interpretor is available for him. Do not begin discussing his health care until the certified interpretor has arrived and is ready to begin. Under the Americans with Disabilities Act, it is illegal not to provide an interpretor upon patient's request unless one is not available. If one is available, however, the ADA mandates that the service be paid for by the health care faculty. Should an interpretor not be available or the deaf patient is not fluent in ASL/Esl, there are only two lesser options that can be used to substitute for the interpreter. The first would be to communicate with the patient through writing, the second would be to type on a computer screen so that the patient can follow you 100%. Not making an attempt to properly accommodate the patient's disability is a civil crime and can be tried in a court of law. A Deaf person should never have to be put through the stress of begging you to write what you are saying down. It is patient negligence and incredibly disrespectful. The patient cannot hear you no matter how loud you speak or how slow you move your lips. This is the number one complaint of deaf patients. Do not continue this cycle of patient abuse.

Please remember that some hearing impaired people were either mainstreamed into public schools as a child, or were not formally schooled at all. Some, like myself, only spent a little time in a deaf school, but still played a major role in Deaf culture. It is immensely important that people understand that Deaf people do not want to be pitied or considered disabled. To them, being a part of the Deaf culture is a beautiful gift from God and we, as nurses, should respect that.

To the online poster: I would be interested in advice for communicating with the very elderly who are visually impaired and deaf. (A different population than those who have lived with deafness for a long time.) Sometimes these folks have hearing aids that don't work or are otherwise unacceptable to them. So, I find myself speaking in a deep loud voice into the "good ear". Often this works, but it does seem disrespectful.

I believe that all deaf patients should have access to hearing testing and proper hearing aids or whatever else is indicated, but rightly or wrongly, the confused frail elderly may not always have access. The whole issue is especially troubling to me because some confusion may be an artifact of sensory loss. Do you have any insights?

Specializes in Critical care.

I'd like to point out that nurses should not assume that all deaf patients can read. I made this unfortunate mistake with an older deaf patient (late 50's). She was in the PACU and I held up a sign that said "PAIN?" and she shook her head "no." A couple of other written signs were shown and she shook her head yes and no. Then we got the interpreter back there and I found out that the lady could not read. I was pretty confused since the patient seemed like she understood by nodding yes/no appropriately. Anyways, I found out this is a common misconception. The interpreter told me that older deaf people were not schooled like they are today and many do not have strong, if any reading skills. I'd be interested to know if anyone else has heard that.

Your post is informative. However, I must disagree on one thing. Putting emphasis on whether or not someone writes Deaf or deaf, and the fact that you and others would consider this "rude" is total nonsense. I took ASL in high school and had and have one deaf friend, and they couldn't give one hoot about something as trivial and silly as something like that. The bigger picture is much more important.

While studying Sign Language in high school I soon came to realize that there are MANY deaf people within the community that expect sympathy because of their condition. And if they aren't given sympathy, that's somehow intrepreted as discrimination. Wrong.

Let me make it clear by saying Deaf people, and every other person with any type of disability, should be provided whatever it is they need in order to function with other people. I do NOT, however, like the bad, DEMANDING attitudes that some of these people come with their attitudes.

I really do not appreciate the litigious undertone your post has, either. Yes, all of those things are true. But when educating society on how to handle the Deaf, I think educators need to educate people on what do to because it's the right MORAL thing to do, and not done because of legal ramifications. It's more welcoming and you aren't instilling fear of Deaf by threatening legal action.

Very informative and helpful article. I did stumble a bit though:"It is immensely important that people understand that Deaf people do not want to be pitied or considered disabled. - Not making an attempt to properly accommodate the patient's disability is a civil crime and can be tried in a court of law."

Just as you would accomodate a Spanish speaking man, do so for the deaf without treating them as disabled patients.

Your post is informative. However, I must disagree on one thing. Putting emphasis on whether or not someone writes Deaf or deaf, and the fact that you and others would consider this "rude" is total nonsense. I took ASL in high school and had and have one deaf friend, and they couldn't give one hoot about something as trivial and silly as something like that. The bigger picture is much more important.

While s

Your post was very unprofessional and disappiointed me greatly. These little things mean a lot to the Deaf people who are active in their Deaf communities, as I am. Deafness is a cultural heritage to many people with hearing impairments. To others, like your friend who appears to have been mainstreamed, deafness is only a disabilty and those who don't partake in socialization with the Deaf, again such as your friend, do not understand the cultural history behind being a Deaf American.

I hope you'll some day learn to respect Deafness as a culture to some and a disability to others.

I'd like to point out that nurses should not assume that all deaf patients can read. I made this unfortunate mistake with an older deaf patient (late 50's). She was in the PACU and I held up a sign that said "PAIN?" and she shook her head "no." A couple of other written signs were shown and she shook her head yes and no. Then we got the interpreter back there and I found out that the lady could not read. I was pretty confused since the patient seemed like she understood by nodding yes/no appropriately. Anyways, I found out this is a common misconception. The interpreter told me that older deaf people were not schooled like they are today and many do not have strong, if any reading skills. I'd be interested to know if anyone else has heard that.

Absolutely correct. Many older deaf people do were not formally schooled in their youth and because of that, are illiterate. Take that into account when treating middle aged deaf people.

To the online poster: I would be interested in advice for communicating with the very elderly who are visually impaired and deaf. (A different population than those who have lived with deafness for a long time.) Sometimes these folks have hearing aids that don't work or are otherwise unacceptable to them. So, I find myself speaking in a deep loud voice into the "good ear". Often this works, but it does seem disrespectful.

I believe that all deaf patients should have access to hearing testing and proper hearing aids or whatever else is indicated, but rightly or wrongly, the confused frail elderly may not always have access. The whole issue is especially troubling to me because some confusion may be an artifact of sensory loss. Do you have any insights?

I'd recommend you and the people responsible for purchasing equipment look into the products available on this site.

http://www.bierley.com/

With an electronic magnifyer, you can write and your patient can adjust the font size to his or her liking.

Great post-very informative. As with any language, ASL must be practiced regularly...

Very true.

Specializes in Trauma, Teaching.

I just thought I'd add, when speaking through an interpreter, look at the person you are communicating with, not the interpreter. You are speaking with the patient (or Deaf family), not to the interpreter. All the usual things you look for while talking, reactions, facial expressions etc. are still there.

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