Published
I fell I must vent on this subject. I am feeling very anti-establishment this week. Our hospital has fallen into the
service mode, as I have seen from this board many others
have also. We have started the scripting, Hey I'm not in preschool
I do not need to be told what to say to people. I've heard
the scripts purchased from a marketing firm, I've seen the
surveys also purchased from same marketing firm, We say
certain statements to patients repeatedly , supposed to be
everytime we enter room, "is there anything else i can do for you,
i have time now" , "i am closing this door because i am concerned
about your privacy" "I am concerned about your pain control do
you need anything for pain?", Then the survey asks , "did you
feel staff had time for you, concerns for your privacy, concerned
about your pain?" Well the whole idea is to be in a certain
percentile on the survey results, so after we have spent the
entire hospital stay brainwashing our patients we are supposed
to get better survey results. I really love the 10 foot 5 foot rule
when meeting someone in hall at ten feet make eye contact and
smile at 5 foot greet this person. PERSONALLY, if I am a patient
just take care of me , be nice, treat me as an individual, don't
talk to me like I'm stupid, and please be more concerned with
making sure I live than all that other crap. All that crap won't
matter much to me if my nurse is busy taking someone to
their destination they were unable to follow the signs and find,
or taking another stupid phone message for the 15th time for
the same irritating family , no it wont matter much to me if I
I'm not well cared for.
sorry about the b***** ing and moaning and I realize I digress
from the thread but I just had to say it
In ICU the pt. needs to be in a privte room no questions asked as well as every pt. in the entire hospital. Does adminastation even think of pt. privacy and confidentiately and respect??? I think they forget where they work sometimes, it's the nurses who have to make sure that the pt. is protected and has privacy while they are in our care and in the hospital!!!
David LPN -VA
ROOMS!!! ROTFLMAO....
Our ICU's have "bays", open (curtains can be drawn) to all. Desk area in middle of room, bays lined up on either side. There are i think two or three closed rooms reserved for burns or isolation patients that need ICU.
Old hospital, (100 year old building) that has basically been restructured a bit to fit the modern health care needs, but really doesn't even come close....
Now I have seen it where they're just "bays" in older hospitals...but at least they were in the same room. I also believe that everyone should have a private room! If nothing but for the privacy of the pts...and family.
It really bugs me when a pt in the other bed is able to hear everything that is said to another pt. It bugs me even more when they ask about that pt's business...or worse to have family members of another pt. ask. Most of the time...my mouth just drops open ...because I'm appalled that they're even asking! I have had visitors walk pass the other bays...to try and see who is there...or even other rooms for that matter
But that is a whole nother thread.
samrn32
19 Posts
I was curious as to how some of the other ICU'S are set up.
We used to be a 9 bed ICU with all private rooms, We are
now a 10 bed ICU . 4 private rooms and 3 semi-privates.
This is a brand new building , brand new ICU. I just feel this
was really poor planning. I can forsee many problems with
this, not that it will change , but what do you all think of this?