Sample Hogs
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Hello everyone. I work in a Endocrinology private practice. Right now, we are a VERY small office (the doc, me and the receptionist) We have about 3000 total pts. We have a pretty decent sample closet...figuring how much stuff is effected by Diabetes.
The reps love my doc, and we are kept pretty well stocked. We had to change from the mini insulin fridge to a much larger one because we ran out of room. All the reps keep bringing in TONS of insulin..pens, vials, refills..you name it.
Do you have pts that abuse the samples? My doc believes that samples can help improve compliance. When a pt comes in for an appt, they usually walk out with at least a months supply of their meds (if we have the samples). He figures, if he can give them 3-6 months of free meds per year (they have to come for a visit usually every 3 months) that can save them a TON of money.
Our doc does not chart his sample giving at an appt. But I chart whenever a pt comes in for more samples, what I gave and how much. I get a kick out of the ones that come in on Friday afternoon at 4:55 and scream. "I ran out of this and I just sent the RX he gave me last month to the mail oder company yesterday! Can I get 2 more months?" repeat every 3 months...I know we get the samples for free...but how much is too much?
What do y'all think? How about the demographics of those people? We have a mix of people who don't WANT to spend the money of meds, and people who just plain CAN'T!
Do you have policies about samples?