Published Feb 24, 2005
melissa_rn
36 Posts
Hi Everyone, JCAHO is coming soon to the residential treatment facility for children and adolescents with mental illness where I work. Currently, our nurses pull meds for all the clients (about 20) BEFORE the kids line up to receive them. We put all the pills in little paper cups so when the kid gets to the med window, we can just hand it to them with a cup of water and in 2 minutes they're done. The cup is labeled with the kid's name, but NOT which meds are supposed to be in it. Will JCAHO nail us with this? Should we be popping the meds out of the bubble pack when the kid comes to the window?
Also, when med orders change (making the pharmacy sticker on the bubble pack incorrect/not current), is it legal to cross out the wrong orders and write the new orders? Our pharmacist is saying that it's legal, and I beg to differ. :uhoh21:
Bjo
140 Posts
Every facility has their own policies and protocol. However, I don't think you can open all of the packages and put them in little cups prior to medication administration according to JCAHO standards. You need to identify the patient using two identifiers. We use name and date of birth. Compare that to a picture ID or something similar on the MAR and then open the medication. I think it is ok to put the medication in the cups prior to giving them as long as they are unopened but you should ask your supervisor first. If you are using bubble packs, you probably won't be able to do it.
The sad part is that I AM the supervisor! Yes, they promoted me to supervisor with less than one year nursing experience (I graduated BSN in Dec '03 and was promoted Dec '04). I'm doing my best to learn JCAHO standards for BHC as well as health dept. and legislature behind everything...but it is complicated and JCAHO comes March 9th!
In other words, we should wait till the kid comes to the window and states his/her name, compare it to the photo on the MAR, then go through the bubble packs and pop out all the meds.
Hope the kids learn to be patient!!
Congrats on the promotion. Try the following link. It has some great sample policies and a multitude of questions that you could be asked by JCAHO.
www.4nursingmanagers.com
If we can help you out at all, just post!
happy&healthy
53 Posts
Hi Everyone, JCAHO is coming March 9th! to the residential treatment facility for children and adolescents with mental illness where I work. ...In other words, we should wait till the kid comes to the window and states his/her name, compare it to the photo on the MAR, then go through the bubble packs and pop out all the meds.Also, when med orders change (making the pharmacy sticker on the bubble pack incorrect/not current), is it legal to cross out the wrong orders and write the new orders? Our pharmacist is saying that it's legal, and I beg to differ. :uhoh21:[/quote"Hi Melissa,out of curiosity, may I ask where you work as supervisor? - I ask as I resigned from a "residential treatment facility, in Seattle" some years back, and am just wondering if it is the same one. If we're talking about the same place, then have procedures changed for dispensing the meds in the 'other' building ?, as there is no "Med-room" over there and meds were hand-carried there in 2000.When the "med-label" is wrong, the Pharmacy must supply you a correct one. Don't let them bamboozle you. Doing so, will leave you open to Med-"errors", and I don't think you want to risk harming those poor kids anymore than they, already, are - right?
Also,
when med orders change (making the pharmacy sticker on the bubble pack incorrect/not current), is it legal to cross out the wrong orders and write the new orders? Our pharmacist is saying that it's legal, and I beg to differ. :uhoh21:[/quote
"
Hi Melissa,
out of curiosity, may I ask where you work as supervisor? - I ask as I resigned from a "residential treatment facility, in Seattle" some years back, and am just wondering if it is the same one.
If we're talking about the same place, then have procedures changed for dispensing the meds in the 'other' building ?, as there is no "Med-room" over there and meds were hand-carried there in 2000.
When the "med-label" is wrong, the Pharmacy must supply you a correct one. Don't let them bamboozle you. Doing so, will leave you open to Med-"errors", and
I don't think you want to risk harming those poor kids anymore than they, already, are - right?
Let's call the facility "SCH" - is that where you worked? Currently there are med rooms at each building, but the med carts weren't there until this week (we were still hand carrying them over---scary!). Do you need a job? We're desparate for nurses with this type of experience.
Congrats on the promotion. Try the following link. It has some great sample policies and a multitude of questions that you could be asked by JCAHO. www.4nursingmanagers.comIf we can help you out at all, just post!
That link is great! Thanks!
(As an added bonus, I got the title of "Infection Control Officer" today. Apparently the HR guy had the title for the last couple of years--why??--and now 1.5 weeks before the survey, I get to try to figure out what was documented--and sadly very little is...)
yes, "SCH" : our medical-Director/Chief psychiatrist (at the same time) was impressed with my teaching the children *successful choices :balloons: * that she recommended me for teaching the youth "ongoing classes". And I was prepared and quite interested in doing so... for I love children truely, and have served as an enthusiastic advocate for each of my patients the past 30 years, as recommendations clearly state.
But there were a several dysfunctional elements continually de-railing the progressive steps we were making in right directions. and so with sadness I ended-up resigning there, with
a wonderful recommendation letter from my Nursing supervisor as well.
If you'd like we can "email privately": just registered here, a few days ago.
CharlieRN
374 Posts
Melissa,
You were recently promoted to supervisor? And, recently made infection control officer? And JCAHO is just around the corner?
Watch your back, dagger coming soon! Sounds like a set up to me. Someone has already checked the regs and found that they need a supervisor in place with your credentials. Jcaho comes and they say, "Why yes, there is a qualified supervisor with a BSN, her name is Melissa, I'm sure she can explain all these little problems." Your lack of experience is not going to help much.
As something of an old hand may I suggest that you stop trying to correct problems and just identify them, in writing. In the time you have availible that is the best that can be done. JCAHO will often accept that kind of evidence of positive change being planned. Do document everything and inform your supervisors at every opportunity. Keep a record of everything for your own files. If your concerns are not being addressed by your superiors, document that and respectfully go over their heads. To cover your own -ss you need a paper trail that proves you were doing everything in your power to correct the dangerous situation.
Do stay focused on actual dangers. If the med card issue has not generated a string of med errors already then it is arguably not as dangerous as it looks. You can't keep JCAHO from nit pcking. That's what they do. They once nailed a unit I worked on for having a popcorn popper on the unit!
Melissa, You were recently promoted to supervisor? And, recently made infection control officer? And JCAHO is just around the corner? Watch your back, dagger coming soon! Sounds like a set up to me. Someone has already checked the regs and found that they need a supervisor in place with your credentials. Jcaho comes and they say, "Why yes, there is a qualified supervisor with a BSN, her name is Melissa, I'm sure she can explain all these little problems." Your lack of experience is not going to help much.As something of an old hand may I suggest that you stop trying to correct problems and just identify them, in writing. In the time you have availible that is the best that can be done. JCAHO will often accept that kind of evidence of positive change being planned. Do document everything and inform your supervisors at every opportunity. Keep a record of everything for your own files. If your concerns are not being addressed by your superiors, document that and respectfully go over their heads. To cover your own -ss you need a paper trail that proves you were doing everything in your power to correct the dangerous situation. Do stay focused on actual dangers. If the med card issue has not generated a string of med errors already then it is arguably not as dangerous as it looks. You can't keep JCAHO from nit pcking. That's what they do. They once nailed a unit I worked on for having a popcorn popper on the unit!
To make my situation even worse, I got a call about an hour ago from the nursing manager (started January 11th) telling me she is resigning her position--very nice, JCAHO comes in 10 days.
Is it possible to have burnout after only 3 months of this? I'm freaking out--the psychiatrists at work may have to prescribe ME something for anxiety.
To make my situation even worse, I got a call about an hour ago from the nursing manager (started January 11th) telling me she is resigning her position--very nice, JCAHO comes in 10 days. Yes, but even with 2-weeks' Notice: she'll still be there, right ?. Agreeing with what CharlieRN suggested to you, I would add: Sit-down with each Department-head so involved, and write-up the "Deficiency-LIST" , at minimum. How are you progressing on that, Melissa ?It would be better were I there, so I could help you *cinch this Survey-chore*...you said: Is it possible to have burnout after only 3 months of this? I'm freaking out--the psychiatrists at work may have to prescribe ME something for anxiety.
Yes, but even with 2-weeks' Notice: she'll still be there, right ?.
Agreeing with what CharlieRN suggested to you, I would add: Sit-down with each Department-head so involved, and write-up the "Deficiency-LIST" , at minimum. How are you progressing on that, Melissa ?
It would be better were I there, so I could help you *cinch this Survey-chore*...
you said: Is it possible to have burnout after only 3 months of this? I'm freaking out--the psychiatrists at work may have to prescribe ME something for anxiety.
naw, how would being doped-up ?, help you
teach the children about how they are 'at Cause, with their own State-control'.
You are their *behavioral-Example*. They imprint off you, so -
How about you change this useless ole' anxiety-strategy into
*a Happy resource-anchor* for yourself, Melissa - one that
you can take fire-off repeatedly during the next 10-days.
(SELF-created, it's totally FREE of nasty drug-side-effects)
Here's the Recipe, on how to do it:
1. Think of a resource state you want more of in a future
situation. (Confidence, Creativity, Fun, Joy, Compassion, etc.)
2. Allow yourself to enter into a relaxed state.
The more relaxed you become the more powerful the rest of
the exercise will be, so enjoy becoming more relaxed.
3. Remember a time you felt the chosen resource state
strongly. Or imagine a situation in the future that would
allow you to feel that resource state.
4. Fully associate into the experience and see what you saw
at the time, hear what you heard and feel those feelings.
Make the colours brighter, turn up the sounds and amplify
the feelings. Anchor this feeling by squeezing your finger
and thumb together.
5. Notice where those feelings are in your body. What colour
would you give these feelings? Imagine spreading that
colour/feeling up and down your body, amplifying the
feelings. When the feelings are amplified, again squeeze
your finger and thumb together to capture that feeling.
6. Break state. (Look around the room or remember your phone number.)
7. Test Anchor: Squeeze your finger and thumb together. If
you've done the above steps correctly you should feel those
feelings coming back. Congratulate yourself (This is very
useful as it re-enforces the idea in your mind that you can
do these exercises and they will become even easier to do!)
8. Treat yourself and make a 'Super Resource State'? Go
back to step one and stack another state on top of the first
one. Squeeze the same finger and thumb together! Cool or
what? (Example: Confidence AND Creativity.)
9. Now think of a specific situation where this *supreme
resource state* would be useful. Example: the JCAHO-survey (lol)
10. Imagine what you will see/hear just before you want this
state to kick in.
11. Now fire the resource anchor by squeezing your finger
and thumb together whilst imagining being in the "JCAHO-survey" situation,
unfolding as you desire it too.
12. Well done, you can now look forward to that future situation even more.
Where else and how else can you use the above technique?
(Hint: The possibilities are virtually unlimited!)
Each time you practice the technique with another resource
state/situation you will condition your mind to make the
procedure even easier next time...
ENJOY, Melissa :Melody:
and you can teach this FUN to the children there, also
You may want to check about a waiver. I know there is such a thing when there is a survey coming up and you have extreme circumstances that can effect the outcome. Look on the JCAHO website for some info. They may have something posted there.