So I am a new nurse (still on orientation). On my floor we have 2 aides to a 24 bed ICU. The unit is divided by a small hallway, with 12 beds on each side. One aide is assigned to 12 beds. Anyway, I needed help moving my patient up in bed so I set out to look for someone to help me. I look outside my room and the only people I could see was an aide talking with a nurse (who was about to go home because she had a migraine) and the secretary who was working at the computer.
So, I asked the aide if he was busy and if he could help me pull my patient up in bed. He said " ask your CNA." I said are you not a CNA? He told me he was working on the other side. I said oh, sorry. The unit secretary told me the other CNA was helping a confused patient in another room, so I asked the guy to please help me since the other aide was busy. He said no. At this point I'm getting realy angry cause I was polite in my approach and this guy is just standing infront of my room refusing to do a job he was hired for. So, I told him " it does not matter what side you are assigned to, you can still help". He went on to tell me " you don't get to tell me what to do" and I said I'm not telling you what to do, you are an employee of the unit (did not make much sense but that's what came out at that time). The other aide is busy. If you don't want to help me just say it!"
He comes closer to me and says "don't speak to me like that" and "you don't tell me what to do." Now we are both speaking louder than we should have. I tell him I was not speaking to him in any way, and that I was just asking for assistance. At this point the other aide came up to help so I just left him standing there and went into my patient's room. I reported this incidence to the charge nurse, who sounded as if she could not believe this happened. she said "I will have a talk with him" but I doubt that she did.
Right now I feel as though I should have gone to the manager, but I figured I had to follow the chain of command. I'm so angry this happened. I have not been there long so I feel a little self-conscious and I don't want to set a bad name for myself (trouble maker). Oh, did I mention that the nurse that was talking to the aide, was laughing the whole time??!!
