Re-starting a QA job after 8 years.

  1. Hi, I am new to this board,
    I realize times have changed! I have been in another area of nursing (Critical Care) since my last QA job. What I did *back then* was assess patient's charts, talked to the nurses/docs during rounds, called insurance companies until one PM, met with the department head and Dr. It was a lot of paperwork at the time.Can I ask what is happening now? What do I need to go into this interview with? I have been a nurse for 15 years, spent time in every department doing QA including psych. I have vast experience in many areas of nursing. I will be placed in this job despite the interview (long heartbreaking story) and would love to hear what this board has to offer. I am not sure if there are links, job descriptions etc, I don't have a lot of time to be on the pc at this particular time (though I will find the time to check in here!) I appreciate it more than I can say. I am unable to contact anyone at work to discuss this, you are my only information source at the moment.
    Thanks again,
    Ojo
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    About OjoRn

    Joined: Jan '05; Posts: 19

    7 Comments

  3. by   WashYaHands
    Assuming that you’re working in a hospital QA setting, you can get some information about current practices to improve health care at the following sites.

    www.leapfroggroup.org you can search to find out if your facility participates in the Leap Frog for patient safety survey. And, you can find out how your hospital is doing for various measures. If your facility does participate in this survey, look around on the site to find out about the leap from survey and it’s purpose in the big picture of improving health care quality in case it comes up during your interview.

    JCAHO also has a site www.qualitycheck.org that you can surf around to find out how your hospital is doing with heart attack care, heart failure care, pneumonia and other measures. Become familiar with what JCAHO is interested in with regard to quality of care.

    The Institute for Healthcare Improvement www.ihi.org is an informative site. This organization recently kicked off a nationwide campaign called 100,000 Lives. The campaign focuses on 6 interventions that it is asking hospitals to implement and measure that will improve quality of health care. Since you have a background in critical care, the interventions that this campaign is promoting will make sense to you. Not sure if your particular hospital is formally participating, but it might be good info to know in case they are. If not, the site is packed with very good information related to Quality Improvement and Quality Assurance.

    QA is an exciting and growing field in health care today. It is especially exciting for the nursing profession to be involved in because we’ve always advocated quality and we have valuable input to achieve it.

    Best of Luck to you.
  4. by   renerian
    QM has gotten more fancy smancy and alot harder to do.. I think. THe regs are more involved and I could respond more if I knew your level in the QM program, the floor and such.

    renerian
  5. by   OjoRn
    Quote from WashYaHands
    Assuming that you're working in a hospital QA setting, you can get some information about current practices to improve health care at the following sites.

    www.leapfroggroup.org you can search to find out if your facility participates in the Leap Frog for patient safety survey. And, you can find out how your hospital is doing for various measures. If your facility does participate in this survey, look around on the site to find out about the leap from survey and it's purpose in the big picture of improving health care quality in case it comes up during your interview.

    JCAHO also has a site www.qualitycheck.org that you can surf around to find out how your hospital is doing with heart attack care, heart failure care, pneumonia and other measures. Become familiar with what JCAHO is interested in with regard to quality of care.

    The Institute for Healthcare Improvement www.ihi.org is an informative site. This organization recently kicked off a nationwide campaign called 100,000 Lives. The campaign focuses on 6 interventions that it is asking hospitals to implement and measure that will improve quality of health care. Since you have a background in critical care, the interventions that this campaign is promoting will make sense to you. Not sure if your particular hospital is formally participating, but it might be good info to know in case they are. If not, the site is packed with very good information related to Quality Improvement and Quality Assurance.

    QA is an exciting and growing field in health care today. It is especially exciting for the nursing profession to be involved in because we've always advocated quality and we have valuable input to achieve it.

    Best of Luck to you.

    Thank you very much for this information. I am going to spend some time on it now, I have an interview early in the week. I do know someone in discharge planning and will call her to get some information as to what programs our hospital is utilizing.
    Thank you again, I will let you all know what happens after this week.
    Ojo
  6. by   oneLoneNurse
    Into Informatics(QA) more as a database manager. Any thoughts ? I went for my second interview was highly impressed with everyone.
  7. by   WashYaHands
    My experience is that the informatics, clinical systems and data analysis pieces are vital in QA work. It's just as important as all of the other pieces of implementing a QI project. If you enjoy working with data, informatics, systems, and have an analytic mind it's a nice fit when coupled with nursing knowledge and skills.
  8. by   OjoRn
    Quote from WashYaHands
    Assuming that you're working in a hospital QA setting, you can get some information about current practices to improve health care at the following sites.

    www.leapfroggroup.org you can search to find out if your facility participates in the Leap Frog for patient safety survey. And, you can find out how your hospital is doing for various measures. If your facility does participate in this survey, look around on the site to find out about the leap from survey and it's purpose in the big picture of improving health care quality in case it comes up during your interview.

    JCAHO also has a site www.qualitycheck.org that you can surf around to find out how your hospital is doing with heart attack care, heart failure care, pneumonia and other measures. Become familiar with what JCAHO is interested in with regard to quality of care.

    The Institute for Healthcare Improvement www.ihi.org is an informative site. This organization recently kicked off a nationwide campaign called 100,000 Lives. The campaign focuses on 6 interventions that it is asking hospitals to implement and measure that will improve quality of health care. Since you have a background in critical care, the interventions that this campaign is promoting will make sense to you. Not sure if your particular hospital is formally participating, but it might be good info to know in case they are. If not, the site is packed with very good information related to Quality Improvement and Quality Assurance.

    QA is an exciting and growing field in health care today. It is especially exciting for the nursing profession to be involved in because we've always advocated quality and we have valuable input to achieve it.

    Best of Luck to you.

    Things went very well! Your information was invaluable at the interview! I just want to thank you from the bottom of my heart!
    Thanks again, talk soon,
    Ojo.
  9. by   WashYaHands
    Glad I could help and very glad it went well for you!

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