Difri

Latest Activity

1. One Liner to Diffuse Escalating Situation With Patient

   Difri replied to Lev's topic in Patient, Colleague Relations

   The first thing I say to someone who is upset or acting out is something like, "That sounds so frustrating" (or disappointing or whatever.) Listening and validating feelings can help to de-escalate...

2. I Should Be in Jail

   Difri replied to allnurses's topic in General Nursing

   I worked in Peds for 29 years and have been working in an in-patient behavioral health unit for the last six years. Unfortunately, I have also witnessed too many incidents as the writer describes, so...