Oh WOW! that is frustrating. It's unfortunate that they are unwilling to print your forms send them on your behalf. I'm sure you asked them? Ya, I have also found CGFNS support staff to be unhelpful at times. Yes, I am going from BC! Thankfully CGFNS has received all my documents except for the forms from my school (which I know were delivered at the beginning of august). So I'm hopeful that I will be issued a certificate quite soon! I hope you get your forms soon. That is definitely a frustrating situation.