Greetings! I'm currently taking on a temporary Volunteer Coordinator role at my Hospice agency (I am a seasoned Hospice LVN) - the current VC was, for lack of better words, terrible at this position. My "orientation" to the role was basically the former VC thumbing through all the forms in the VC binder. My Admin/DON and I have been trying to put the pieces back together so that we can be compliant with volunteer hours again, but I wanted to ask if anyone out there had any insight on a successful volunteer program?
I understand the paperwork side of the job, for the most part, but it's the recruiting/training and implementing the volunteer visits that I would like to hear about from other people's experience at their agencies. The previous VC had 2 volunteers for an average monthly 3% hours, which is unacceptable, so we're in damage control and cleanup now.
I know this forum is primarily nurses, but I would like to hear any of your experience with your VC or Volunteers - any insight would be welcomed!
Thank you! :)