kst

kst

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All Content by kst

  1. Quality/Length of Call

    kst posted a topic in Telephone Triage

    Our call center of 7 RN's perform nursing triage in addition to physician referral for the general public. Our focus has been on quality of care and customer service. We use medically approved...

  2. Nursing Job Titles in Triage

    kst replied to nancywelch's topic in Telephone Triage

    Our call center RN's who do nursing triage are called "Resource