That's unfortunate! I work at a university teaching hospital and there is a specific person in the anesthesia department to contact for shadowing requests and a couple forms to fill out and then they set it up for you. I already knew who I wanted to shadow because we have quite a bit of contact with CRNA's in the SICU so I literally just asked one of them one day and she was cool with it, so I found out her schedule and specifically requested her when I filled out the forms. As far as the COVID-19, that's probably having more of an impact than anything. When things settle down, is there someone in the education department that you can speak to face to face? I'm assuming you don't frequently come into contact with CRNAs, so is there a way you can find one to talk to.. friend of a friend maybe? If all else fails, can you email the school you are applying to and see if they have any resources? Maybe you could shadow one of the faculty members if they are also a currently practicing CRNA. I see you are at a level 2 trauma center, so if you're not in the SICU, see if you can pop over and have some contact with some CRNAs!