I work in a small medical center so I share duties of risk management/QA/QI with our CNO for our hospital. She handles the hospital and clinic issues while I handle the LTC and AL issues. This works...
Thank you, I hadn't happened upon the IHI site, I'll explore that more. What I've been finding is that most sites that seem to have QA information are directed toward hospitals and not long term...
While I've been in healthcare ten years, I'm new to long term care QA/QI programs. I'm suddenly in charge of one and have no idea where to start. The facility I'm working for is very small, non-profit...