OK, so yes I did double check all the "correct" pop ups and made sure that everything was right. I got 2 "good" pop ups the day of the exam with delivery successful and the following day I got the bad...
I took my exam yesterday 8/16 and when I logged on I got the "good" pop up, when I went home and did it again I got the "good" pop up. However, today while I was at work I logged on and got the "BAD"...