You need short, concise, and to the point resume. (Use bullet points) It needs to be a "flash" of who you are and what skills you can provide all on one page. Rewrite with "key" words, like effective, demonstrated, implement, proficient, etc. I would use a summary of qualifications instead of an objective. Next, I would list key skills, education/certifications, clinical experience, and then work experience. Get rid of the paragraph with all of the I statements. Again, it's too much to read. Just list the facility and unit. Year is not necessary. Your graduation date is on the resume, that is enough.
* ID ALL GUESTS
* LEARNED TO ANTICIPATE CLIENT'S NEEDS AND REQUESTS OF SERVICE
* WORK WITH STAFF AS A TEAM PLAYER AND ACCOMPLISH ALL TASKS
* RESOLVED CONFLICTS OBJECTIVELY AMONG COWORKERS AND CUSTOMERS
* LEARNED EFFECTIVE COMMUNICATION WITH MANAGEMENT
]Provide customer focused interaction.
Identification of clients' per organizational policy.
Anticipate client needs and meet requests for service.
Demonstrated effective communication with management and collaborative staff.
Implement problem solving ability in conflict situations.
Example for skills section:
Strong ability to adapt to a new environment
Able to organize, prioritize and remain calm under pressure
Maintain patient and family focused care
Proficient in P.C. and Microsoft Office Suite
Example of summary of qualifications:
This is actually mine from 2 yrs ago-
Over 10 years experience in customer service, with demonstrated client oriented focus and assistance. Skilled in effective problem solving and decision making, interpersonal communication, and working within a team environment. A compassionate and nurturing caregiver.