Unfortunately, this is the main reason why so many of the nurses (incuding myself) in my ER are leaving....
We went from T System to Meditech, and it is a disaster. We are a cardiac hospital, and see a seriously high acuity to not be a trauma center. At one point on Friday, I looked up at our Tracker (huge plasma TV in the nurses station) and EVERY PATIENT in the ER was an acuity 1, 2, or 3. All of the patients in all 25 of our rooms, and all 10 or so patients in the waiting room.
The problem is, Meditech has you repeat SO much information, doesn't ask important assessment questions, and it takes forever to nagivate through. We are all charting assessments on patients we have barely seen before they get admitted. It's just honestly dangerous, esp since I dont have the experience to fake ANYTHING.
Because we are so slow, we get backed up, but we have sick people in the waiting room, too! So, Friday, as I'm triage, when I have ONE room open, do I put this 17 year old possible appy who is crying in pain, this chest pain with a BP of 195/98, or this belly pain that's vomiting all in the waiting room, back? I really feel like they all need to be back. But who knows when another room will come open.
Those days are so frustrating. Ugh. All because of the SYSTEM!