I went to a a "Code Gray," (violent person) overhead page and was the first male staff member there. And was the ONLY staff member there for over five minutes. There was absolutely nothing I could do to calm down the situation of people screaming, yelling, accusing nursing staff of this/that/etcetera, and it was obvious that all of the perpetrators knew that I was outnumbered.
For my personal protection, I took out my phone camera and started video taping the incident.
Immediately the situation came to a halt. One of the perps started saying, "He's not allowed to tape us, it's a HIPPA violation!" and screamed it out loud. No one did anything but they all remained quite civil as there was now evidence being collected.
I was persecuted by the house supervisor because of the statement by the visitor about HIPPA crap. I told them that my personal safety was in doubt and I was alone...you can do whatever you want with that, but I stand by my evidence collecting method.
Nothing became of it. I was right. But the kicker? I turned on the phones flashlight by mistake and NOT the video camera. There was NO recording going on and there was NO evidence collected.
Our geriatric security came hobbling along after I had calmed down the situation. They were part of my cross-examination team that felt that I WAS THE WRONG-DOER.
Screw hospitals. Screw management. Do what you feel is right and keep your personal safety paramount.