I suggest you find another company and perhaps a third. This gives you more choices. Maxim, in my experience, behaves just as you described. The whole purpose of the “meet and greet” is for both you and the client and in the case of peds pts, the parents too, to feel comfortable with you and you have just as much say as to which clients you choose. Maxim has very rude, totally unprofessional “men” in that staffing position who seem to believe we are part of a slave market. I had a fellow get so mad at me for not taking a Friday/Saturday case, evening hours, (which I don’t work), two large total care fellows, that he would not offer me any other clients and never returned my calls. I asked to be assigned another staffer (I think they consider that to be a criminal act, requesting a different staffer.) Later my phone was filled with messages from Maxim trying to get me to work for them, stating they had several pediatric high tech clients for me and could keep me busy. I never return their calls. There are great private duty companies who are wonderful to work with. Maxim is the only one that I have had such an experience with. Several times after the “meet and greet” I declined the case. No one ever, except for Maxim, showed annoyance with my decision. I used to work pediatric private care and the NICU. It was a nice brake from all the stress of the hospital. I loved working in NICU. I work pediatric and adult infusion now and love it and pick my clients. We have a lot of choices as nurses.