]Thanks, everyone, for your replies, they were very helpful and I now understand much better how different agencies handle a private duty situation. It sounds like my one shift of training was about average for the industry, and that the Mom often fills in if more is needed. Elektra6, that is great that you got a seminar plus 30 hours of training, congratulations to you and your agency! By the way, my agency pays $8/hr for orientation, I don't know if that is standard. I can certainly see and agree that the relationship with the Mom (family) is key. I was very honest with her after my one training shift. I told her that I was eager to learn, wanted to do things exactly how she wanted them done, and wanted her to feel very comfortable. She said that she liked my attitude, but was still leery, and I completely respect that. When I talked to the DON at the agency the next day, she suggested an additional day of training on a different case, which I think is for the best. Again, thanks to everyone for your feedback, it is so valuable to a newbie.