I'm going to be a dissenting voice here. I know the frustrations of being a nursing assistant. We have wireless phones where I work so that we can call nurses and fellow NAs for help and questions, but there are some who just won't answer their phone. I was in a room tonight with a fellow NA who did not answer a call, then my phone rang, as I knew it would, and I went and did the simple task. I have seen the NAs who want to sit with patients so that they can read a book or use the computer, while the patient goes unwashed, pulls out their IV, falls in the bathroom, or sits in urine/feces until you come in to send them to dinner and discover the situation beause you are doing your job....etc. :angryfire . I've dealt with the nurses who roll their eyes and stomp off (quite unproffessionally) when you say you can't do something because you're busy.
Here's the thing...nursing ASSISTANTS are just that, there to ASSIST the nurses. Not do their jobs for them, but assist. If you feel like they are asking you to do too much, write down everything they ask you to do during a shift. Try talking to them (if you have a free moment), and showing them exactly what kept you from being able to help that time. Not confrontationally, but keeping in mind that they maybe had 50 things going on too and were frustrated themselves. This can help by also showing them that they are not the only ones asking for your assistance. Ask the Nurse Manager if there can be a staff meeting because you (and undoubtedly others) feel respect is not being given.
Here are some other things you could try:
1. A list -this does work. If the nurses don't appreciate it then go to the NM so they can see what the nurses aren't doing. If they are unproffessional go to the NM's boss.
2. Try to organize a Nursing Assistant commitee. Not just for your floor but the whole organization. It may not get respect overnight but if the right motivation is behind it, it will eventually, and you have to start somewhere.
3. Laugh at people who are unprofessional. When nurses stomp off, and are rude when you present your side in a calm, rational manner...laugh. Picture tham in the diapers they should be wearing as they act like petulant children.
4.If your organization is so hell bent on ignoring patient safety (which is compromised from negativity, in the workplace. I mean we're not just answering phones in an office, these are patient's lives here. Also, the word malpractice applies to lazy NA'swho leave patients on bed pans and nurses who hand off tasks they should be doing) GO HIGHER. Talk to the CEO of the hospital. (I would say nursing home but THEY SUCK. Privately owned money vacuums where you really have noone to back you up and if you go to high, the place will just close and you'll be out of a job.) The CEO should care about things like MAGNET status, and JACHO, unless they are....well, idiots:lghmky:. Ignoring complaints of employees is irresponsible and should be reported.
This may be easy for me to say but you must know that you are NOT:aln: and others should stand with you. That's why a NA commitee is valuable.
*sigh. I feel so bad for the frustrations you all have. I've had them too, and I know others I've worked with have felt the same. All of this is easy for me to say. My hospital is far from perfect but with time things do get ironed out and most of the time you feel you're voice is heard. Even if you don't think things are being done and nothing is changing, the wheels are put in motion by those brave enought to speak up. I hope something in here helps. Keep working hard, have confidence in what you do, and know that you're helping the people who need it most.