I find it amazing that patients wait until 2am in the morning to complain about all kinds of things, like their TV, roommate, diet, patient account, provider, toenails, hairdo, missing clothes, stolen teddy bear, wheelchair, family, medication, appointments, overbed light, telephone, cable connection and everything else I can't do ANY THING ABOUT on the midnight shift. The ONLY thing worse is when the family calls me a 2am. wanting to know about the SAME things. GIVE ME A BREAK. There is nothing I can do about any of these things in the middle of the night. I can''t even relay the message to my superviser because I get off at 7am and they don't come in till 8am. and when I do accidentally run into them they REALLY DON'T want to hear any complaints or concerns from me. I'm the non-exsistant midnight nurse who keeps them from having to come in and work that ungodly shift. Can I say job security? All I can do is pass it on to the day nurse, or write it on the 24 hr. report sheet,and hope she/he gives a damn. Usually NOT! So I get to hear them ***** about it again the next night. You know the phrase -" The Buck Stops Here" - Well it doesn't exsist in nursing. The buck just keeps going around, and ends up being blamed, back on the nurse who has no ability to affect change and hopeing the pt. or the family just gets tired of complaining. For example the recent case in the news, where the patient killed her 100yo. roommate. The family requested a room change and nothing was done about it. I recommed room changes all the time due to conflicts between patients and NOTHING is done about it. The admistration, DON, etc. dont' have to deal with these patients for 8 hours at a time so they don't get how important it is for an elderly patient to have a decent roommate. I can't imagine having to leave my home and live with someone I totally can't stand. NEVER MIND A SOCIAL WOKER WHO IS DOESN'T GIVE A DAMN. -She's too busy - you know - Over worked! Thanks for listening.