Keep calling the manager and director, if no results soon, you may need pursue other job leads. How about the manager of the med/surg floor? This may be why they were sending you there first so that...
I know this is an old forum...but I'm an RN...and I had this experience as a pt. My epidural wasn't sufficent, it didn't deaden anything...and when the ob started to cut I felt a hot burning pain...