That's probably the biggest hurdle. Not being able to connect with a human being. On the one hand, I get it, especially from HR, recruiters, hiring managers, etc... Can you imagine if every applicant was stalking them and had access to their direct phone line and/or email??!! hahaha. On the other hand, there is so much that is left out by just submitting a resume and having it floating out there in the universe. Sometimes, a quick phone conversation can really convey enthusiasm, knowledge of the company and their mission, and a willingness to learn. But, you are absolutely correct that in the year 2016- this is difficult to achieve. Thank you for your awesome advice and what you said to that particular hiring manger is spot on. There are many different ways to land that job!