We have the same problems at our facility. So bad that I have been called into the office as an LPN for complaints made by a CNA. This particular CNA seems to get an attitude when asked to do something; then goes to our manager and complains. I have never asked her to do anything beyond her scope of practice. We are really short handed most of the time with nurses and often have 10 or more patients each nurse with a variety of conditions: telemetry, MI's, COPD, etc; everything a med/surg floor comes along with. Rarely do we have enough coverage to have a "Charge" nurse; so we have all our meds, any treatments, OR preps, charting, checking MAR's and chart checks.