None. Just substitute hospital, for "product". My suggestion: skip the program fees, buy the book. "Hardwiring Excellance", or "Results That Last", by Quint Studer. Don't bother with "What's Right...
In view of his COPD, I'd get an order for a pulse ox. A pain consult would be good. Many of the homeless have other substance abuse issues, and his liver may be in "high gear". For those hostile...
My employer hired the Studer Group as consultants. There was a town hall meeting with the CEO who explained the group would not be paid anything, until positive results are obtained. Management has...