Katie82

Katie82 RN

Med Surg, Tele, PH, CM

RN, ASN, BBA, MBA

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All Content by Katie82

  1. What are your thoughts on Disney or AIDET "customer service" training?

    Katie82 replied to marie-francoise's topic in Patient, Colleague Relations

    To 50isthenew30: I have a MBA in HC Mgt, and I can tell you that healthcare is big business. Hospitals fall all over themselves trying to be competetive because there is a large consumer group bearing...

  2. What are your thoughts on Disney or AIDET "customer service" training?

    Katie82 replied to marie-francoise's topic in Patient, Colleague Relations

    I was a practice administrator for a medical system in Maryland that, although they win honors every year, has a rep for poor customer service. I had to send my staff to this training. It is great,...

  3. What is UTILIZATION REVIEW?

    Katie82 replied to azzurra29's topic in General Nursing

    UR in the hospital setting is responsible for making sure the patient does not outstay his welcome, or his insurance coverage. For example, an insurer will allow X amount of time for each diagnosis...

  4. 8 Weeks of training does NOT make you a nurse!!

    Katie82 replied to kukukajoo's topic in General Nursing

    I think docs and others refer to their clinical staff as nurses, because patients assume that if staff wears a uniform they are nurses. It's just a general catch-all term. The difference is when you...

  5. computer science before now nursing..

    Katie82 replied to jtanga's topic in General Nursing

    If the government plan to link healthcare providers with electronic medical records, you will have more job security than you can

  6. Question about getting a license in another state

    Katie82 replied to L&DRN03's topic in General Nursing

    If you move from one Compact State to another, you must surrender the license from your previous residence. But this is no big deal, you can always get it back if you move

  7. Changing nursing license to another state/Compact States

    Katie82 replied to miwachiru123's topic in General Nursing

    The Nursing Compact states make reciprocity much easier, in fact it is automatic. You can actually transfer to any state, but if it is not a Compact state, the application process takes a little...

  8. BSN or MSN

    Katie82 replied to Toots71506's topic in General Nursing

    A MSN degree prepares you for administration or teaching. Some of the nurse practitioner programs are also Masters' Level. I have a masters and used it for obtaining an administrator's job, which I...

  9. How important is the ability to communicate via writing?

    Katie82 replied to Virgo_RN's topic in General Nursing

    A chart is a legal document. If you were to need to defend your notes in court, it would make you look better if you don't come across as a illiterate

  10. 8 Weeks of training does NOT make you a nurse!!

    Katie82 replied to kukukajoo's topic in General Nursing

    The label "Nurse" covers a whole gamit of personnel these days. The key word is "Registered", that's what sets you apart. In most cases, RNs, LPNs, Patient Care Techs, and CNAs are all labeled as...

  11. Flu after Immunization????

    Katie82 replied to Haunted's topic in General Nursing

    THe flu vaccine is formulated to protect you from the strain of flu that sends people to hospitals and ICU, and often kills them. Most people think that it will protect them from the garden-variety...

  12. Likely healthcare reform next year and how it will impact health care professionals

    Katie82 replied to ssambakd's topic in Activism, Healthcare

    Socialized medicine,if it ever does become a reality, will take years to develop, more years to argue and legislate, and even more to enact. We will all be on Medicare........ And in all fairness, she...

  13. I asked my doctor to get me a licensed person to give me an injection

    Katie82 replied to DutchgirlRN's topic in General Nursing

    Giving an injection is a skill, and not something you shoud need 4 years of school. Many hospitals are using PCTs now to perform skills that nurses used to do - IVs, injections, catheters, etc. They...

  14. First name or surname?

    Katie82 replied to Scooter321's topic in General Nursing

    I also have a challenging surname, so it makes people more comfortable when I ask them to call me by my first name. I have never equated this with a sign of disrespect between adults. There are other...

  15. Why do you think so many healthcare workers are mean and arrogant?

    Katie82 replied to mikethern's topic in Patient, Colleague Relations

    I think what you are discribing is a general reflection on society as a whole. But in healthcare, I divide folks into two groups - those who choose it as a job, and those to whom it is a career. Too...

  16. Pt/Family RAGE

    Katie82 replied to sawbuck's topic in Activism, Healthcare

    Hey CseMgr1, you must have inherited some of my old patients when I moved...... I will not tolerate that kind of behavior from those kind of folks, and I have experienced a lot of it. I have always...

  17. Socialized/Universal/Single Payer/Government Funded Health care....why?

    Katie82 replied to MBANurse's topic in Activism, Healthcare

    HM2Viking - good post. I don't think the VHA gets nearly enough credit. My son is a nurse at a VA medical center, and although he complains a lot about personnel issues, he is a loyal cheerleader for...

  18. Socialized/Universal/Single Payer/Government Funded Health care....why?

    Katie82 replied to MBANurse's topic in Activism, Healthcare

    You are right on the money with this one, MBA nurse. We are much too spoiled for Universal Healthcare. I recently decided to forgo health insurance premiums and use my Tricare benefit. A bit of a...

  19. new advice about finding a new job..

    Katie82 replied to lakerette01's topic in Nursing Career

    You didn't say why you hate your job, other than you are anxious all the time. I see you are a new grad, could that be the clue. I hated my first job out of school - I felt totally incompetent and as...

  20. Socialized/Universal/Single Payer/Government Funded Health care....why?

    Katie82 replied to MBANurse's topic in Activism, Healthcare

    That said, I look to my own sister's experience with wait times in Canada. When she was diagnosed with uterine cancer 10 years ago, there was no wait. Her treatment was immediate. She was also...

  21. The VA Hospital System.....like universal healthcare?

    Katie82 replied to Athenas83's topic in General Nursing

    As a case manager, I love working with residents (first year excluded, perhaps). They are still in the learning process (thus more inquisitive) and seem more interested in their patients. Residents...

  22. SHOES: Are Dansko comfortable?

    Katie82 replied to ternerzero's topic in Scrubs, Uniforms, Gear

    I have 3 pr of Danskos and I love them. The only "uniform" I wear now is a lab coat, but I usually wear Danskos to work. The thing with them is that they have an instep that needs to be fitted...

  23. Do CNA's know what they are supposed to do or...

    Katie82 replied to *ac*'s topic in General Nursing

    Nurses and CNAs should be a team. I used to always give my team CNAs a mini-report in the morning and we would confer regularly throughout the shift. Nurses make assessments throughout the shift and...

  24. How do you stay nonjudgmental?

    Katie82 replied to TigerGalLE's topic in General Nursing

    No one should be forced to take abusive behavior, no matter where they work. I can't begin to count the number of times patients have cursed at me over the years. My rationalization is that their...

  25. LO's that KNOW IT ALL

    Katie82 replied to ktwlpn's topic in General Nursing

    Many LOs feel a loss of control because they can no longer take care of their relative, and unfortunatly, they tend to micro-manage. I have run into family members like this even in Case Management. I...