I was gonna post this in the "things you would love to tell coworkers" thread, but I thought "gee, I can't be the ONLY one that works with people like these!" OK, I'll go first.
I had a couple instances last night with the same coworker (CNA). The first one was when she called and asked if our float aide was available to help with a patient. I explained that he was not available at the present time, but that I would ask him to go over as soon as he was free. She gets rude and irate telling me "I didn't ask as soon as he was free, I asked if he was available. You are rude and disrespectful blah blah blah blah..." I politely asked her not to talk to me that way and repeated that I would let the float aide know to come help her. She got huffy and hung up.
Second incident happened a couple hours later at shift change...She had left her papers and napkins and stuff cluttered on my desk area. Again, politely, with no raised voice or anything of the sort, I asked her if she would please pick up her stuff so everything was clean when day shift came in. She again got rude and irate, saying I was disrespectful and "I am not your child...you have no right to talk to me that way!" and then starts putting her finger in my face.
The kicker was a few minutes later she tells the charge that a maintenance request needed put in. She says, "you need to ask Mikey for that" Then she gets pouty and says "Oh, then it just won't be done. I said "Nope, it sure won't!"
Dear 50 year old CNA that acts like she's 2...do not, under ANY circumstances, call me rude and disrespectful when I have been anything BUT that to you. If you EVER stick that dirty, nasty, crusty-nailed finger in my face again I WILL snap it off at the knuckle!! It is NOT my job to clean up after you, and if you insist on ACTING like a child, you will be TREATED accordingly!!