BillEDRN, Thank you so much for such a helpful response. I'm sure I'm not the only one who will benefit from it. I have reviewed the chart, and I think I will call the prosecuting attorney's office...
Thanks to everyone that has given me advice so far. I am disappointed that an argument has developed in this thread. That is certainly not what I expected. I just wanted a little support and advice......
The main issue for me is not that they are addicts or that they just want drugs or that they don't really look like they are in pain. What gets to me is how they behave and how they treat us. Someone...
Wow. That is really good advice, thanks. I would never have thought of that. Like even my regular purse items, wallet, etc? Thank you, that is very good advice too. You're right about it being...
Actually, since I am a witness in a case of The People vs the patient, the hospital is not involved and I don't have representation. So when my risk manager found out she didn't really have anything...
The worst and most uncomfortable call I've gotten was a man that asked if there was a way that he could find out if his daughter is still a virgin. I guess the answer I gave him wasn't acceptable,...
Don't worry -- I remember saying that I learned more during my first few months on the job, than I did during all of nursing school! Once you start working, that's when things start to "click." We've...
Actually our staff are supposed to refer the "advice" calls to a nurse, which is a waste of time but occasionally we have gotten calls in which the person did need actual basic emergency advice --...
I just realized something based on your helpful replies - something small and obvious but might make a difference: We are told to tell callers that we can't give medical advice over the phone. But if...
Thanks so much for your replies. They are helpful. Those are the ones I'm asking about. I have no trouble telling people that we can't give advice, I just lately have gotten stuck in some...