well, i worked/trained as a telephone triage nurse for 10 weeks. i was doing well on evenings, where i worked 2 six hour shifts/week. there were 4 rns and an intake coordinator to enter all calls in computer for us. i was told that i had excellent assessment skills, but needed to speed up my calls, b/c they did not want us to spend more than 8 minutes on a call with a parent. but then the hospital wanted me to work 8.5 hour night shifts once a week. i would be the only rn on duty doing telephone triage; no intake coordinator; i could not take a break in case a call came in by fax, voice mail, or text that was an emergency. i was expected to enter all calls in the computer, and then complete them in 8 minutes. i was precepted by a nurse that would literally stand over the partition and yell at me. "what's the matter with you? focus! type faster. are you not listening to me? memorize the protocols" etc. if i'm not doing something fast enough, the worst thing you can do is yell at me. it only slowed me down more.
the only thing i regret is not taping her "precepting" me, b/c when i tried to say something about it, i was not believed. other than being told by the unit director that yes, she can be abrasive sometimes. she was heard raising her voice to me from across the room by the hospital operators one night. we shared the office with them. they asked me if i was all right. i told them, "she is a stern taskmaster." ( i wish her no ill now; she's just been diagnosed with cancer.)
b/c of my arthritis, i would be rigid after sitting for a couple of hours, and when i stood up, b/c of my vestibular loss, i would take a second to get my balance. i didn't even think of telling the hospital that i own a wheelchair, and if they were concerned with me hurting myself, i could always use it when i worked.
anyway, i met with the director of the unit for my "90 day evaluation" after 10 weeks. the vp of human resources (hr) came into the room, and i flat out asked her if they were going to fire me. she responded by handing me the hospital's disability packet, and telling me to apply for disability. so i did. i submitted the packet on nov. 24, and was approved on nov. 29. the following week, i was logging in from home to read my work email, and found that i had been restricted from using our web page. i called i.t., who could not help me. so i called human resources the next day.....i was told..."you were terminated on dec. 3."
i was stunned! i received no formal notification of termination from the hospital. i called the vp of hr twice, before she responded with an email on dec. 22, which in a nutshell said....you knew you would be terminated on dec. 3, as soon as your disability was approved. we even waited so that you would have health insurance until dec. 31, before having to go on cobra.
i'd like to know.....how did the hospital know in early november that i would be approved for disability before december 3? how did they expect me to know this? why was i not given anything in writing, until i requested it twice?
they have destroyed any trust i had in them, and shattered my self-esteem. i spent 34 years dedicating my life to this hospital, and defending it against anyone who criticized it. i was not given a chance to say goodbye to staff i've known for years. i've known many of the attendings i worked with with since they were residents. hell, i didn't even get a "thank you for your dedicated service" from the hospital. what a fool i was to trust them.