RNAM1965

I don't think that "customer service" in healthcare is a bad thing when it is applied appropriately. I have worked in service industries before becoming a nurse, all very customer-service oriented--but never have I worked anywhere that is was okay fo...

Our hospital does all the things you mentioned in your post, sounds like STuder Group is consulting. I say give it a chance. It has made a huge difference in our hospital on our quality scores and pt satisfaction scores, and huge improvements in t...

Wow, I wish I could work there too. In my years of nursing, the more staff have been given, the more they complain. I think nurses are the most complaining people I've ever met. .. that is why, even though I love my peeps at work, I have to exerci...

I can't believe people are talking about this. Doesn't everybody everywhere have staff meetings? When I worked for HOme Depot, we had to come in at 6 a.m. for staff meetings. Big deal, it was only once a month. It' s part of life for most grown u...

Seniority is the worst reason to promote someone. It should always be about performance. Even education shouldn't be the main reason. You can be well-educated but not have the organizational and people skills necessary for management. Congratulati...

Not an excuse. Get over it. My kids aren't going to be writing their ticket or acting entitled. Things are tough all over.

Hi, I work pretty closely with my nurse manager (charge nurse, preceptor, help with education) and I really respect her for the hard decisions and the time she puts into our unit every day , night, weekend, holiday, whether she is physically there o...

You should just be able to repeat the test. Our hospital has on its instructions for pre-employment physicals to drink plenty of fluids beforehand to be able to produce a urine sample. ..

Sweet!

Yes, take the advice of the previous poster, and see if you can learn from some of the other nurses who seem to have good time management. Things get better with time and experience. I used to feel the same way for at least my first year in nursing...

Wow, can your friend write off makeup and beauty products on her taxes as work-related expenses? Cool. . .. I can only dream. . . maybe if I convinced the tax man patients would be scared out of their wits if I came in one day with no makeup at all....

I have used room-darkening shades and consistent schedule. Seems to help.

Hey did you know that you can just write your own ticket in this world? Bet it's news to you! My white male husband and white male brothers need to start writing their tickets too!! LOL!!! I'll start training my sons right away too on how to wr...

I just found out that 3 of our best nurses are in their 60's. They work circles around rest of staff and are much more thorough. They don't waste time moaning or complaining either. They get to work and it is great to work on shift with them--don't...

ChemistrySux (funny name!): sorry you are disappointed with responses to your original post. Unfortunately, this is typical nursing attitudes; hence my earlier post about how much I (and most of my co-workers!) prefer working with male nurses. I h...

I prefer working with male nurses for some of the same reason I think they might get promoted faster: They don't act so dramatic. They don't take time to "vent", fuss, cry, complain, ***** or moan nearly as much (most not at all) as most female nurs...

Also, I think you are underpaid. I hope y'all's cost of living is cheaper down there in New Orleans!! our new grads start at $24/hour.

I agree about agency nursing being a less secure career option right now. In the Southeast, none of area hospitals are using agency nurses, but 5 -10 years ago most used hundreds of agency nurses a day. Now, zero. Many of hosp in our area are cance...

Madwife 2002, good luck to you! you sound like your heart is in the right place. Do what you know is right and know that when you do the right thing, it is not always the popular thing. Don't waste time trying to win over the negative Nancy's, the...

Jean67, thank you for what you do. We need good nurse managers just like we need good nurses. Oh, enough with us vs. them mentality. I think most managers (at least the good ones) sometimes derserve a medal for dealing with inexperienced staff who...

cdsga, I like what you have to say, except nurse managers are not the top of the pecking order, very much in the lower middle in most institutions with several layers over them. And I for one don't want a manager to "get in the trenches" with me I w...

Common Sense! Love it!!! Common Sense is not so common, you know!

Fuzzy--well said! I wish nurses I work with would stop complaining about stuff like this -- counterproductive and just drags everyone down!! LOTS of other people do "extra duties as assigned" --not just nurses! It is just how it is (or how it sho...

sorry, not in management but am charge, have patient assignments and preceptor for 20 years. I guess the scripting thing is being carried out differently where most of you work. I really wouldn't imagine anyone would be expected to just say the same...

It is hard to believe that you would only do something to benefit your patients only after a doctor does it too. Can you not see how unprofessional THAT is? Doctors don't work for the hospital. Our docs don't have scripts but they are held accounta...