No, you are not delusional...you just don't understand the concept of patient care-or to use another term, "customer service". Hmmm, wonder why your patient was cranky and whiney??? Do you think it...
I have dealt with many impaired nurses. #1. Watch her like a hawk and document, document, document. #2. If you decide to talk with her about your concerns always have someone from HR with you. #3 If...