Thanks! These are my concerns as well! It's very difficult to try to present something positive when I'm not really on board with it myself! But, as I said, I really don't have too much of a choice so I hope to present it with a focus on increasing patient/family involvement / satisfaction. When I initially talked about bedside shift report, a year ago, I was presently surprised with the number of positive responses I got from my staff. Hopefully this positive attitude remains and "rubs off" on the negative Nellies!! We shall see ?