yes great point - I had an expectation and that's why I have been contemplating so much about this....but in reality from an outside perspective bottom line everyone needs to do their job. period.
HHNurse NP I never though about it like this....you are absolutely right. I get anxious when patients are waiting and I try to help as much as I can....and this maybe sending wrong signals and people do take advantage.
The other day I had 16 patients show up within a 2 -hour time frame...it was very busy and I triaged a patient or two and am not familiar with the med reconcilation screens, so I asked the MA I need your help how do I enter these meds, and then I called again as I did not know how to edit allergies, etc. and this MA is kind of sarcastic overall agreat worker and she said "you are so needy"
I mean I know she didn't mean it maliciously...but WOW I am helping you guys out...as much as I can ? and you say im' needy???!!?!?
As far as attitude and how the urgent care tolerates it- yes they will.....because the main manager has their back---it's basically a culture of MA aganist provider ... (this is not an assumption, it is been proven) and if I keep complaining what is going to happen? fire all the MAs? they change ? sure maybe but for sure will have an attitude.
I know I can't expect a work family I GET THAT but having a 40 hour work week with people like this is draining. I feel I am a bit insecure myself with my skills/etc. as I am working with more peds (haven't done that much) so people can sense this vulernabilty and take advantage.
Now, to change jobs is something I am considering.
thank you for all the input.