thetank

thetank

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All Content by thetank

  1. New to triage and feeling incompetent!

    thetank replied to RNhuron's topic in Telephone Triage

    Don't despair, you're still a newbie. It takes a long time to settle into triage nursing. With each call you will build your knowledge base and confidence. Take notes if you need to and trust in...

  2. New to triage and feeling incompetent!

    thetank replied to RNhuron's topic in Telephone Triage

    Yes, it's very different. How long have you been a triage nurse? Do you have a protocol to work

  3. Actual job requirements of teletriage

    thetank replied to Murphree8's topic in Telephone Triage

    So true. Very very

  4. help!

    thetank replied to thetank's topic in Telephone Triage

    Thanks for your reply. We've been asking for scripts to deal with rude callers, but mgmt has not responded. We've been working directly with the providers on this too. I think it might be getting a...

  5. help!

    thetank posted a topic in Telephone Triage

    I have been a telephone triage nurse for 3+ years for a large family practice. We take live incoming calls. We work from triage software. Two of our doctors are suboxone prescribers. I think the...

  6. Actual job requirements of teletriage

    thetank replied to Murphree8's topic in Telephone Triage

    So true. Focusing on the positive is the name of the game. I work at a large clinic for a family medicine / internal medicine / pediatrics group with 15 providers. There are four of us who work as...

  7. Actual job requirements of teletriage

    thetank replied to Murphree8's topic in Telephone Triage

    Hi there, Well, I like it when I actually get to do triage calls. I do not like it when people call us for directions to the office, to schedule office visits, to get narcotics refills, etc. I like...

  8. help!

    thetank replied to thetank's topic in Telephone Triage

    Wow DorothyMay, transfer to the police? Nice. We are allowed to hang up on rude callers after giving them a warning too. Do you have certain scripts that you say when patients start getting

  9. Actual job requirements of teletriage

    thetank replied to Murphree8's topic in Telephone Triage

    I hear you Cape47 - great analogy. Yep, back to back calls are not a big deal...but having someone who has never done actual triage listen in, now that would be a

  10. Actual job requirements of teletriage

    thetank replied to Murphree8's topic in Telephone Triage

    I've been an RN for 23 years, background in pediatrics, home care, family practice, internal medicine. This is my all day job, I work with 4 other telephone triage RNs in a large PCP

  11. Medcor Telephone Triage--anyone?

    thetank replied to mrs.hmartin.rn's topic in Telephone Triage

    Any updates on this thread? What is

  12. Lifehealth

    thetank replied to Emmasmom03's topic in Telephone Triage

    How do you like it? I am not familiar with

  13. Providence Portland/Beaverton Tele-advice?

    thetank replied to skydancer7's topic in Telephone Triage

    Well, I have to agree with BassCatchingNurse, it all depends. Telephone triage nursing is not easy...but it might be a nice change for you. I really like it when I get actual triage calls. I really...

  14. help!

    thetank replied to thetank's topic in Telephone Triage

    Thank you for replying. Of course they are nice until they are told no, then they are evil. Yep, I hate the overly nice ones too, they are Jekyll and Hyde. We keep praying for a new manager, but she's...

  15. Problems with nursing profession and why I want to quit

    thetank replied to bravewarrior1's topic in General Nursing

    You are right

  16. Anybody here??

    thetank replied to MA Nurse's topic in Telephone Triage

    I work for a large family medicine, pediatrics, internal medicine practice. There are 5 triage nurses, and we answer for 15 providers. We're connected to a big hospital corporation, I don't work from...

  17. Problems with nursing profession and why I want to quit

    thetank replied to bravewarrior1's topic in General Nursing

    How do you work from home as an RN for 6 figures in

  18. Anybody here??

    thetank replied to MA Nurse's topic in Telephone Triage

    Hi there. I left floor nursing in 2009 and I would never ever return. I have worked in home care, as a school nurse, and now telephone triage. It took me a long time to get used to it, I really missed...

  19. More info about tele trisge nursing

    thetank replied to Babynurse1992's topic in Telephone Triage

    Hi there - it sounds like you and I have a very similar job. We average 50+ calls per 8 hours - back to back, non-stop, you name it, they ask it. Yes, it can be very stressful, and I am stunned at how...

  20. New to triage and feeling incompetent!

    thetank replied to RNhuron's topic in Telephone Triage

    You are so lucky - we answer live

  21. New to triage and feeling incompetent!

    thetank replied to RNhuron's topic in Telephone Triage

    Hi there. I am new on the forum. I've been an RN since 1997, and also have a background mainly in peds. I've been a telephone triage nurse for 3+ years, and it's very tough...people don't realize how...

  22. Anybody here??

    thetank replied to MA Nurse's topic in Telephone Triage

    I am here. Would love to talk with you about it. I've been a telephone triage nurse for over 3 years. Still haven't gotten used to the rude/mean callers. Need some help.