Sabriel- I called once before because I live so close to Umass and I wanted to see if they would tell me the decision or tell me when the letter was sent out, they were also rude but told me it would be sent out soon! I called again a week later and the guy was super nice and felt bad he couldn't tell me anything other than it would be soon so he said it was good news! But I got the letter earlier this week and I'm in!!
