Problems with robscpne!!

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Hi,

Is there anyone having problems with Rob's downloads? I bought the lab sim video back in May but did not receive the mneumonics with it and thought that it was a part of the $40. Also, in June, bought the AOC video but had problems downloading that, had emergency surgery a couple of days later, mother-in-law diagnosed with pancreatic cancer (it's been a hell of a summer) and now can't access the username/password for the AOC video so I sent Rob an e-mail last week letting him know that it's been a couple of months, could I please have another username/password. I saw on his website that some people were having problems, etc., SO, I went ahead and just paid another $40 to "start all over" but to no avail....Two days ago, I rec'd a refund from Paypal (there was a note from Rob saying "Angela already has this download." I sent two personal e-mails asking him for a response but have not heard a thing. I'm frustrated now and think maybe I should just look on e-bay or something to see if anyone is selling his DVD(I should have done that in the 1st place, but I wanted the paperwork/documents that came with his videos).

Anyone familiar with all this? Thanks, Angela ( I'm testing Oct 9th-11th @ Grady)

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You're getting down to crunch time aren't you? I didn't get any papers with the DVD and haven't really paid that much attention except for watching the video a couple of times. Doesn't sound like Rob not to respond. Maybe somebody on this board can help you out. Good luck.

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Yes, it feels like crunch time here. On Rob's website there are documents that you can download as well (mneumonics for AOC, labs). It seems like he's added several things, an E-book that goes along with the videos, however, I didn't have success with that either, you have to have a Username/password for that as well. Does anyone have his cell phone number? Just kidding, really. It's 2:30am and I've been doing lab stations for the last 12 hours. I'm going to sleep and surely, this will all be the 1st thing on my mind when my eyes open in the morning. I have 5 more weeks of feeling this way. Thanks, Angela.

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Specializes in EMS, ED, Trauma, CEN, CPEN, TCRN.

That was nice of him to refund your money, at any rate. Good luck.

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Specializes in Cardiac Care, Palliative Care.

I think it would be easier to ask him to send you the dvds. Explain to him your situation with difficulty downloading the video and he'll probably send you the dvds. The mnemonics weren't emailed to you either? I had no problems just ordering the dvds. He sent the email with the mnenmonics and other documents approx. 2 days after I paid.

Some students had trouble downloading his videos possibly due to the different software on their computers, but if you have a dvd player, it'll be a lot less headache to just order the dvds.

Hi,

Is there anyone having problems with Rob's downloads? I bought the lab sim video back in May but did not receive the mneumonics with it and thought that it was a part of the $40. Also, in June, bought the AOC video but had problems downloading that, had emergency surgery a couple of days later, mother-in-law diagnosed with pancreatic cancer (it's been a hell of a summer) and now can't access the username/password for the AOC video so I sent Rob an e-mail last week letting him know that it's been a couple of months, could I please have another username/password. I saw on his website that some people were having problems, etc., SO, I went ahead and just paid another $40 to "start all over" but to no avail....Two days ago, I rec'd a refund from Paypal (there was a note from Rob saying "Angela already has this download." I sent two personal e-mails asking him for a response but have not heard a thing. I'm frustrated now and think maybe I should just look on e-bay or something to see if anyone is selling his DVD(I should have done that in the 1st place, but I wanted the paperwork/documents that came with his videos).

Anyone familiar with all this? Thanks, Angela ( I'm testing Oct 9th-11th @ Grady)

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