Primary Care Provider Perceptions of Telemedicine Before and During the COVID-19 Pandemic: IRB-approved DNP Research Project

[sabrinaplatt, BSN, RN]

Hello! I am a DNP-FNP student at Robert Morris University in Pittsburgh, PA conducting a DNP project. My area of focus is on primary care provider perceptions of telemedicine before and during the COVID-19 pandemic. If you are a nurse practitioner and have been practicing in primary care for at least two years, manage adult patients, and utilize telemedicine in your practice before and during the pandemic, I invite you to participate in this anonymous survey. For more information and eligibility to participate in my project, visit the link below:

https://www.questionpro.com/t/ASckVZlvRC

If you have any questions, please contact me, Sabrina Platt, the primary investigator at [email protected].

[PollywogNP, ADN, BSN, MSN, LPN, NP]

When we were told last March 2020 we were to start doing video and phone visits my first thoughts were how the heck is this going to work? I was used to seeing patients in exam rooms taking my laptop to each room. There were glitches of course such as patients trying to connect video camera while pulled over on side of road when they needed to be inside a building with fast streaming internet connection. We tried using laptop at first then using FaceTime & Google Duo which worked OK with exception of older patients that held camera phone to their ears or chin etc. We started seeing patients outside in their vehicles and still do if they have covid symptoms. We stopped doing video phone calls about 1 year ago. The only phone visits we do now are for lab/X-ray results. Before covid I rarely used the phone. I actually bought headsets for all front desk, nurses, MAs, MD, & other NP so we can type as we talk during the visits.  Most elderly patients now decline phone results visits. Also have some patients that do not want to come to the clinic requesting phone visits but if they have not been seen in past 8 months they have to be seen at the clinic.