Press Ganey

[cardiacmadeline]

When given the opportunity to see your facilities Press Ganey scores, do you look at them or totally ignore them? I myself have decided I will know longer look at them. I have better things to do at work than worry about our Press Ganey scores. Also, does anyone know what percentage of patients actually fill these out? Do they get sent out to all patients that are discharged, or just a certain number of patients? I remember my supervisor saying once that one of our monthly Press Ganey scores was based on only 8-10 responses. How can you even base anything off of only 8-10 responses??? We are a surgical 32 bed unit so we have plenty of admits and discharges, way more than 8-10 patients in a month.

[emtb2rn, BSN, RN, EMT-B]

If you leave alive, give us a 5.