Practice with Barton-Schmitt protocols

Specialties Triage

Published

Hello everyone!

I've recently started doing some pediatric telephone triage from home. My background is NICU nursing where I still currently work PT. I do have some experience in pediatric nursing but its been awhile and it was a specialty outpatient clinic so not general peds.

So far I really like the job but figuring out what protocol can be a little challenging. I know it will get better with time, but my question is does anyone know of any practice call/scenarios that use the Barton Schmitt protocols that I can practice on? The company I work for did have some, but I would love to do more. It was very helpful.

Any other advice from anyone doing pediatric telephone triage?

Thanks!

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Specializes in 25 years NICU 5 years Telephone Triage.

A book that helped me was "The Art and Science of Telephone Triage, How to practice nursing over the phone" by Carol Rutenberg. It's on Amazon. It has a lot of scenarios to learn from.

Our protocols are all computerized. This book is helpful.

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Thanks Ninjanurse51!

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We use BS for our peds protocols as well. Just ask your friends and family for examples of questions they have about their kids. Why have they called the providers office before? What have they been seen for recently? Recognize your calls will also be seasonal. Many of the acute related calls you get in the winter (cold/flu/fever) will be different than the calls you get in the summer (injuries/rash/swimmers ear).

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