Published Jan 8, 2016
sassynerd
49 Posts
Hi all!
I'm a new grad RN working in an Telemetry unit in a level 1 trauma hospital. I started in my residency 2 months ago and will be off orientation in 2 months for 4 total months. I am struggling a little. Here are some things I seem to struggle with and if anyone has any suggestions, I am all ears.
1. I just can't seem to see the big picture. I know why my patient is there but at times these patients are transferred to us from ICU and have had an extensive history of events from surgery, OR, and I don't even understand half the things they did to the patient in surgical ICU. I look things up when I leave and go home to try to study what I learned but I wish I had time to look it up during work but I can't because I have so many tasks to complete immediately once i start. This makes me feel lost and don't really understand why the patient is there. So when I give report, I sound dumb.
2. When I do give report, there's a few newer nurses ( been there for 1 year or less) that roll their eyes at me or ask me questions with an attitude. They give me the feeling that they think I suck at giving report and so they just hurry me through it and say yep yep anything else? And leave it at that. One of these same nurses gave me report once and was talking a mile a minute I couldn't even write anything down, she just went so fast and didn't care that I was new.
This has created some anxiety in me when I give report and I just want to do a good job. There are days I feel I have a good grasp and give a good report of all the events my patient had, and then days I feel like I sound so dumb and slow.
3. I just seem lost on some days. I'm supposed to do assessments q4, neuro checks q2 for stroke pts, VS q2, I&Os q2, etc. On a good day, I'll get each thing checked off and done and documented. But on a day where I'm in a patient room for over 45mins helping the aide with a bed bath, or feeding the pt. due to dysphagia, or any other task, I get super behind. Then I've missed my q2 hr VS or neuro check or documenting I&Os or shift assessment documenting or meds are late. We don't have enough aides to help everyone so most times I just pitch in. How do you get it all done?
4. My preceptor is a very laid back person, a bit passive, very nice. I have seen some newer nurses talk down to her like when giving report, "why wasn't this done?" Or picking things about their history and quizzing us on PMH. That's when I feel dumb because I don't know why the patient had the abdominal washout post ex lap. This happened 2 weeks ago and I didn't look back that far in the H&P. Should I be? My preceptor helps me by doing the things I miss but problem is I'm still missing a lot of things when I'm by myself. In 2 months, I won't have that luxury. How can I organize myself better? I've used a brain sheet from this site and it helps a bit. Why can't i get organized and complete everything? I feel so behind some days.
Does this just get better with time or is it me? I am open to constructive criticism to improve myself so any comments would be great! Thank you!
nikki91
12 Posts
Hey fellow new grad!
I am in your shoes right now! I've been an ortho nurse for over three months now and I'm fresh off orientation.
I'm gonna be honest. Some shifts suck. Some nurses are rude and will be rude no matter how well you do your job.
But it gets a little easier with every shift. I still get anxiety and I still have moments where I don't know what to do. Always ask.
I ask everyone from nurse friends to doctors to house supervisors until I get an answer I'm satisfied with.
Don't let it get the best of you, fellow new grad. We'll get through the daunting first year. :)
flyersfan88
449 Posts
Q4 assessments on the floor? Really? Why? I'm a little confused as to why your patients are on the floor if the acuity requires that much assessment?
Also....delegate. It does not take an RN to feed a patient. Do your neuro checks and vital signs while you're in the room helping the patient. Document the neuro check quickly before you leave the room. Do your aides not chart i&o?
Q4 assessments on the floor? Really? Why? I'm a little confused as to why your patients are on the floor if the acuity requires that much assessment?Also....delegate. It does not take an RN to feed a patient. Do your neuro checks and vital signs while you're in the room helping the patient. Document the neuro check quickly before you leave the room. Do your aides not chart i&o?
It's a step down unit and that's what the policy is. These are patients coming from ICU who are not stable enough for the floor.
I agree that I could delegate this but it just seems like we don't have enough aides to help everyone. So if I don't do it, the patients breakfast gets delayed. I do see that I could chart when I'm in there. I don't think our CNAs document I&Os for some reason. Seems to be the norm here. I just make sure I do it each time I do my VS.
It's a step down unit and that's what the policy is. These are patients coming from ICU who are not stable enough for the floor. I agree that I could delegate this but it just seems like we don't have enough aides to help everyone. So if I don't do it, the patients breakfast gets delayed. I do see that I could chart when I'm in there. I don't think our CNAs document I&Os for some reason. Seems to be the norm here. I just make sure I do it each time I do my VS.
Gotcha.
Stuff like this gets better with time. Cluster all care. Cluster all charting as much as possible. You'll get a routine. It just takes practice.
As for the people who grill you about irrelevant things...you learn how to tune them out. 99% of the time they just want to hear their own voice. As for knowing what different procedures are, you'll pick that up over time too. It's overwhelming but you can't expect yourself to know it all. Time and exposure.
Susie2310
2,121 Posts
I have a few suggestions in regard to your numbered points that I hope may help:
1. Find out the procedures/surgeries that are most often performed for the patients that you see on your unit, and study them on your own time. Then study the ones your unit sees less frequently.
2. When nurses give report to you at too rapid a pace for you to write anything down, insist politely and firmly that they slow down. When nurses try to hurry your report along, try asking them why they are hurrying you. If they say you are reporting unnecessary information and/or are disorganized, take that into consideration, but if their criticism is unjustified and you are reporting information that is important and necessary to the patient's care in a reasonably organized manner, state that.
3. I suggest asking your preceptor for help with prioritizing your nursing care. I was wondering why you found it necessary to put patient bathing ahead of important patient assessments/nursing interventions which are ordered to be done at scheduled intervals, i.e, neuro checks; vital signs; medication administration; documenting I & O; and why assisting the aide to bathe a patient takes 45 minutes.
4. You can always suggest to nurses asking questions about the H&P etc. that you don't have the answers to, that they look up the information for themselves.
barcode120x, RN, NP
751 Posts
Hello there! I too am a fellow new grad that's been on my own on night shift telemetry for about 3 weeks after a 3 month long orientation (very fortunate if I may say). I totally know how you feel and am still feeling some of it now but maybe it'll shed some light/hope knowing that you are not alone out there and here are some things I've learned/do so far based on your numbered responses.
1) Focus on the most recent history of the patient and history that pertains to reason why the patient is there. If there is extra history, just ignore and it is not something that is needed to be passed on in shift report.
2) I felt exactly the same as you when I was giving shift report when I first started. I knew my report was crappy because of the extra questions the nurse would ask and you can tell they are getting irritated that the report is all over the place. To fix this, I learned to make a "brain" and to organize my report so it flows and I got input on this from fellow nurses and my preceptors. An example of a decent shift report can be:
- Patient info, the docs involved, chief complaint/actual diagnosis, QUICK relevant PMH
- Next would be ER info if relevant/other complaints relating to the diagnosis
- Radiology info (CXR, CT, etc)
- Next is what things have been done to the patient in the previous days or yesterday (dialysis, thoracentesis, foley catheter, RN skills, etc)
- What you did that shift and the plan of care (continue IV abx, diuresis, etc)
- Last but not least your assessment + PRN meds you gave
Problem is, we don't always have the time to structure a shift report exactly like that so at this point, it kind of turns into experience I guess? Like for me, my most recent shift was probably the busiest/worst shift I had so far as I was so backed up that by the time it was shift change, I didn't have much time to organize my notes so I basically wrote down important stuff and incorporated last shift's report and my current shift/what I did while talking to the nurse and honestly, I think it went pretty well. I was able to remember the things I did overnight and incorporate it in the report so it wasn't completely all over the place. I stayed a bit longer just to make sure I got everything done and that I didn't forget anything in the shift report.
3) It's as everyone says, time management. Fortunately I don't have to neuro checks on my floor (stroke patients are sent to the neuro telemetry floor) so on my floor have the typical Q4hr assessments. But yup, it's all time management and clustering care so you minimize the time running back and forth between the patients room, med room, and supply room. I'm bad at this too, but delegate!
Also, ASK FOR HELP! I am super bad at this. As mentioned earlier, my most recent shift was terribad simply because I got an admit at 0530 who was currently already on 1 unit of PRBC that would be ending soon but was ordered to get 3 more PRBC (I would be giving 1 unit on the rest of my shift). So on top of giving blood (which would be the 3rd time giving blood since I started), I still have to the admit stuff, med recs, orders + whatever else my other 3 patients required (fortunately it was only an accucheck haha) + charting. My coworker already knew I was gonna have a hard time because she got report for me on the admit and not only offered to help, she told me she would get the stuff ready and that she would not take no for an answer (love my coworkers/friends). Without her, I don't know if I would have made it out of that shift without screaming. What it boils down to, ask for help. Ask your charge nurse, or meal breaker or coworkers (hopefully by now you kind of know which coworkers you can ask for help). Even if it's an IV start or hanging abx or giving pain meds. If you're busy ask if someone can get it for you.
4) Kind of ties into 3. If you can start to develop good time management, you will start to miss things less. Also, keep track of what you need to do. Always look at current and new orders and your MAR (med list) every hour or even more frequently so you won't miss anything. When and if you have downtime, double check to make sure you aren't missing anything. Also, you can use that time to research on your patient.
Sorry for such a long response, but I hope my experiences/advice as a fellow new grad will help you. My nurse educator said there are 2 rules when it comes to nursing:
1) the bleeding always stops
2) the shift ALWAYS ends
So, keep your head held up high, ask for help/advice, and most importantly, make sure your patients are safe and be confident with them. Fake it till you get off shift!
You asked about the H&P, and I want to add that it is important to know the patient's medical history, not just the medical problems related to the current hospitalization, as the patient's other current/past medical problems will often affect and be affected by the most recent medical problems that the patient is currently being treated for, or the potential will exist for this happening. So, yes, reading the H&P is important. For example, a patient with an MI may have a list of other medical problems, i.e. a history of hypoglycemia; previous history of a stroke; chronic renal failure, etc. The patient could become hypoglycemic during the time they are under your care, or experience a worsening of their renal function, or experience bleeding problems related to some of the blood thinners given due to their decreased renal function, and it is the nurse's responsibility to be aware of these things, and assess the patient, monitor their labs, and intervene accordingly. The nurses you are giving report to have the responsibility to read the chart also, and while it is appropriate to expect that you will know the patient's significant medical history, it is not reasonable to expect you to be able to list in report a broken arm the patient experienced 50 years ago.