Pearson vue username... HELP!

Chloe'sinNYNow · Aug 19, 2007

So I took my NCLEX on Friday and tried to log in today to check the results. When I hit the create new account button, I filled in all of my information. However, it said account already exists! How the heck do I figure out what my user name is? I have tried countless things I might have put but honestly I don't ever recall knowing i had a pearsonvue account. I registered via the mail and set my appt up over the phone and have never used the website till now!
That 1-900 # doesnt work from my phone and I am going crazy! I re-read the candidate bulletin and re-looked at my ATT, but cannot find where in the world a username/password is!
Help!!! I'm going crazy not knowing when I'm pretty sure the results are out there somewhere!

Did Pearson ever email you your testing info? your username and id should be in there

GoldenEagleRN · Aug 19, 2007

The number that I found on the pearsonvue website is not a 900 number but is a 1-866 number (please see link below). Will that work on your phone? You can also contact them via email, but that takes 3-4 business days. You could try to look in your email inbox for emails from pearsonvue that would have your username in them. Hope this helps! Good luck!

http://pearsonvue.com/nclex/contact/

guentl97 · Aug 19, 2007

no... I waited until the day before because I had never received information with confirmation stuff, directions, etc... so I called them and they said they would send it out via email that day...

well the afternoon came around and I had to book it to the hotel i was staying in and the email was still not there

So that night i just called the testing center to confirm the time for the next morning and I tested...

but that would explain why I don't know what my username is... thanks

Is your username usually anything significant where I might be able to figure it out and just request a new password?

guentl97 · Aug 19, 2007

only problem with that number is it's only open mon-fri from 7-7 and i work tomorrow, tues, and wed 7-7... but thanks!

Yeah if you see my previous message, pearsonvue said they mailed me something and then were going to email me it instead... ultimately I never received either. I guess I'm just glad I got to test... and I'll be super glad when I can figure out how i did!

luv2shopp85 · Aug 19, 2007

I made my username and password myself when I registered for that site to make my NCLEX testing appointment. You had to have created an account at some point and then gotten an email from them confirming your account details. Maybe go into your email and go to search and type in pearsonvue to see if you have any emails from pearsonvue. I use yahoo and I can search easily that way, i don't know if other email programs allow you to do that. But then also you may have deleted the email.

Have you tried the 900 #? It wouldn't work for me on either my cell phone or house phone but it may work for you. It is 1-900-776-2539. Its supposed to be a 24/7 number. And also try going to your state license website and type in your first and last name and see if it comes up you have a license.

Mine still says I don't have a license though so I dunno if it will work for you or not. But the quick results say pass so I know I passed!

guentl97 · Aug 19, 2007

You would think I would have to have an email confirmation of an account I never heard of... thank you so much for your help... but no!

I've had problems with my temp permit as well from the get-go... and now I never received a confirmation of my testing appointment via snail mail or from email when the guy told me he was sending it within mins... and yes name, ssn, addy, and email were ALL verified!

Something is mixed up... I guess I'll have to see if they'll let me leave on lunch tomorrow to step out and make the phone call... cuz I think that's my only hope! But isn't it gonna be a bummer going back to the rest of the day of work if I failed... ahh!

P.s. is your username usually just random letters or numbers, or something I could figure out and just request a new password?

GoldenEagleRN · Aug 19, 2007

My username is the one that i use for everything, but I can't remember if I picked it out originally, or if they gave me one and I changed it to something I could remember! Try your first and last name together in all lower case letters, or try any username that you could think of that you would use! Hope you figure it out! It must be so frustrating not knowing!!!!

guentl97 · Aug 19, 2007

Thanks...

I tried yet again another probably 20 options...

I only use two usernames as well... and now with a million addt'l combos of names/initials, I am still without succuess... :confused:

That 1-900# is bogus as far as I am concerned... it doesn't work for me either. And my state still shows me as having my temp permit and who knows how long that will take to change

Thanks for your help... you've helped me at least pass a few hours with feeling like I was kind of making progress :) And I'm sure I'll know in another 24hrs... Ahh!!!:smackingf

luv2shopp85 · Aug 19, 2007

I know for most of my friends who have passed that the state license website will normally show within 2-3 days that you have passed. Some people just see it on the state license website that they passed after 48 hours. I guess it just depends if you're lucky or not!