Published
I would like to get your opinion on the following scenario. Please be respectful and professional.
Nurse A takes patient B to the restroom after surgery (patient B is a female and had GYN procedure). Nurse A is with pt in restroom when she clearly needs a change of pad, mesh panty, gown etc. Nurse leaves pt sitting on toilet while she goes next door to grab supplies. The bathroom is not stocked with any supplies. Nurse A comes back in less than a minute, the pt is still sitting on toilet, but suddenly begins to decline and blacks out. The nurse velds patient head, tries to calm her down and keep her present, while she pulls the "emergency red cord".... a minute goes by and no one comes to help. Pt is back up, and fainting again. Nurse can't leave the pt or else she will fall. The nurse needs someone to come in and help this patient out, an extra minute goes by and no one comes... A tech opens the door, the nurse says get a nurse.... the tech closes the door quickly and leaves the nurse in the same situation. The nurse takes the mesh panties and opens the faucet on sink and tries to apply a wet compress to the patients head while she keeps waiting. A charge nurse appears on minute 2 and offers to bring nausea medicine and leaves again. At this point Nurse A is getting overwhelmed, all she wants is to get out there... another minute goes by, now we are getting closer to 4 minutes or more.... Nurse A, gets claustrophobic as the patient is now sweating profusely and she is afraid the patient will black out/faint again. The call light is still going. Nurse A decides to yell "Somebody HELP'.... that brings the attention from a nurse near by who brings a wheelchair and helps the nurse to get the patient out to her bed. While nurse A struggles to put the patients legs on wheelchair, there is a male nurse on the hallway, who sees the struggle, but dodges and let the two female nurses figure it out.
The patient is back safe on her bed, BP is about 90/50, and nurse A continues to care for her.
Nurse A writes an email to the nurse manager stating that she wasn't pleased with the response of the tech etc.
The charge nurse complaints to nurse manager, and nurse manager brings nurse A to unit director to talk about the incident the following day.
Nurse A is reprimanded because she was not supposed to use her voice to ask for help.
Nurse A is glad the patient was safe. She cites some safety concerns, but management thinks nurse's A is making a big deal about it, that it 's nurse A problem and who she handles the situation. Nurse A feels like there is no real support on the unit so she gives her resignation letter as she believes that protecting her license is worth more than staying and trying to convince then that there is a serious problem in that unit.
What do you think is wrong with this scenario?
What would you do if you were nurse A?