Patient Compliant...Taking it Really Hard

Specialties Ob/Gyn

Published

Just needing some love this morning:

Got a labor patient last night; quickly got the picture that she was a "VIP"; SO a physician, has a doula, wants a private room post-partum, even though we are full. I was very accommodating; as I am with every patient, no matter who they are. They wished for a Bradly-like experience, which I got orders for (against our normal rountine) and made the best situation out of our outdated and limited resources. Things were going great; I felt I had a good rapport with them all. My style is very quiet and gentle and I felt like we were having a good night.

Patient requested an epidural after much debate with her support persons. After wards, I attempted to place a Foley before shift change, and to examine her so I could give the doc an update, as is her rountine. The patient, though the whole shift, seemed super sensitive; to the tape on her IV to the EFM belts to the blankets on the bed. I know labor patients are hyper-aware, but it was pretty extreme. That being said, even though I talked her through the whole procedure, she screamed and jumped and sure enough; I put the Foley in the lady parts. Duh! I explained what happened and that we'd have to do it again, but I would let the next shift do it, so she would be more numb. They seemed okay with that. I apolgized, left the room to get another Foley kit handy and came back. The SO then procedued to berate me and say that I "poked" his wife twice, once during a vag exam and then during the Foley insertion and that I should be more careful as "women's urethra and lady parts are very distinct." All I could say is I was sorry. Maybe I have thin skin (okay, I really do!) but I have never felt so small. I know I am gentle and competent; I just am beating myself up. I know where he is coming from; it's so hard to see a loved one in pain. But....geez! In five years of nursing, I haven't felt so rotten.

Talked to my boss after shift, and she really listened and made me feel better. Just another night......

Specializes in L&D.

Give thanks that this was at the end of your shift and you didn't have to keep dealing with him. That way you didn't have to tell him that it's much harder to hit a swollen, moving target than he might think. Or tell her that if she'd carried on this way nine months ago, she wouldn't be in this situation now. And as for hurting her during the lady partsl exam you didn't have to make any comparisons as to the relative size of you slim girlish fingers and his pencil-like equipment.

Some people are never satisfied and this couple was a prime example. Don't let it get to you. Not everyone is going to like you no matter what you do.

It's obvious that this doctor has never put a foley in a laboring patient or he would KNOW how hard it can be to find the urethra. He is showing his own ignorance. Not to mention that having a catheter put in the lady parts is not exactly painful so "enduring" it twice is not that big of a deal.

Specializes in L&D,Wound Care, SNC.

What I have learned is that no matter what a "horrible" nurse a family may think you are, the next family will make you remember why you are a nurse in the first place. So chin up

So true! I had a patient tell any of my co-workers who would listen what a "mean, horrible" nurse I was because she showed up as a labor check (and wasn't in labor) and she was sent home. You learn to let stuff like that roll off your back.

Just thank the good Lord above that you don't have to work with her "SI" (significant irritant) on a daily basis! Obviously SI hasn't placed many foleys or he would have known better than to say that! Laboring, post surgical, etc...it's just not that easy sometimes to find the right spot!! You did good...I probably would have went off on him :D

Part of the SO's problem might have been mom having the type of labor that they had planned..textbooks can sure paint a different picture han the "real deal"...

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